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In The Light Urns Reviews

4.7 Rating 4,979 Reviews
93 %
of reviewers recommend In The Light Urns
4.7
Based on 4,979 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read In The Light Urns Reviews
First of all the Urn was just what we wanted. The price was competitive but with free engraving & shipping included it was Al we could hope for. It was delivered earlier than expected which was perfect!
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Posted 2 years ago
The website was very easy to navigate. I was 100% satisfied with the product that came in a timely manner.
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Posted 2 years ago
This was exactly what we wanted for our mother’s memorial service and appreciate the timely delivery ( 2 days from CA to AZ) as we had to take back to Canada for her service. Thanks again.
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Posted 2 years ago
It is a beautiful work of art.
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Posted 2 years ago
The customer service is absolutely professional and they care about there consumers!
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Posted 2 years ago
I was looking for something that fit my mother. The Crosley urn was perfect. Thank you so much.
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Posted 2 years ago
The light urns did an amazing job with my Brother's urn ! I highly recommend, they're very fast & reliable ! Thank you so much !!
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Posted 2 years ago
I bought the broken heart charm necklace. It’s very pretty. Customer service is great.
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Posted 2 years ago
Thank you for the service you provided. It was done very quickly and careful. It was very satisfying. Thank you again.
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Posted 2 years ago
Exceptional quality plus excellent service in the production of our “custom wood” urn and the special engraving. Extremely satisfied with the entire experience.
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Posted 2 years ago
This was my 7th purchase!! Always on time, great customer service y especially... a very special attention and service when the delivery is in to Puerto Rico!!! Thanks for great service since 12/2012. Myriam Santiago
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Posted 2 years ago
In 2020 I purchased an urn for my husband who loved bowling. Everyone raves about it. So when my mom passed this March I had to get her urn from you guys. She loved angels and was able to find the perfect urn.
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Posted 2 years ago
Thank you it beautiful
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Posted 2 years ago
So happy with my purchase. Great quality and perfect size. Just what I needed for my little angel. I miss her every day.😢❤️
In The Light Urns 5 star review on 12th April 2022
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Posted 2 years ago
I ordered several different urns. If there is only so much room to put an engraving big enough to read please limit the engraving. Be more specific about the bold engraving being easier to read. My granddaughter has not learned cursive yet so I went with fancy font but it is really kind of too light to see. You should be more specific. The drum urn pendant, I was really disappointed because it is very hard to see the picture of the drums (the print was way too light)which was the whole purpose of that particular pendant. The black dog, my first time to order such things, you should not offer so much engraving if it is going to be too small to read. I reordered a different dog one and probably should have gone with bold font but wanted it to match the drum pendant as my son and his dog died together in a horriffic car accident.
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Posted 2 years ago
The urn was very beautiful and reminded very much of my mom.
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Posted 2 years ago
It is everything the description says it is. I am very happy with it.
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Posted 2 years ago
It came just at the right time it turned out amazing thank you very much
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Posted 2 years ago
Have went through In The Light Urns several times, including issues years down the road with fading, and they have never ceased to amaze me. They are an awesome company and customer service is the best there is.
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Posted 2 years ago
Pretty and very unique. I had some slight issues with some bends on it at arrival, but when the company became aware of it, they were extremely helpful with resolving it- best communication I've seen from a company in a long time. Five stars for the service, for sure.
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Posted 2 years ago
In The Light Urns is rated 4.7 based on 4,979 reviews