In The Light Urns Reviews

Name: In The Light Urns
Address: 7143 West Pershing Ct., Visalia, Visalia
Rating: 4.71

4.7 Rating 4,979 Reviews

93 %

of reviewers recommend In The Light Urns

4.7

Based on 4,979 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

In The Light Urns 5 star review on 12th January 2024

283

Anonymous

Anonymous // 01/01/2019

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“My husband and I looked for just the perfect urn for him, he was absolutely delighted with the floating helmet and beautiful wooden box for to store his remains. We are very well pleased, his has passed and now sits in a beautiful tribute on our mantle. Thank you so much for such a wonderful memorial.”

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Posted 1 year ago

Hi Catherine, We are deeply touched by your heartfelt words and honored that our floating helmet urn in its beautiful wooden box could provide such a meaningful and fitting tribute to your beloved husband. Knowing that our creation now holds a special place in your home and heart as a beautiful memorial on your mantle fills us with immense pride and gratitude. Our team is dedicated to crafting pieces that not only memorialize but also resonate with the unique stories and spirits of the loved ones they represent. Thank you for choosing our urn to honor your husband's memory. Your satisfaction and the honor of being a part of such a significant moment in your life mean the world to us. If there's anything more we can do to support you during this time, please do not hesitate to reach out. With warm regards and deepest sympathies, Susan Fraser

Posted 1 year ago

“I ordered the Train Urn. It is beautiful and just exactly what my dad loved at Christmas time. He had all kinds of trains going at one time. I am so glad I found this beautiful Urn for my dads ashes. It gives me comfort knowing my dad is with me forever. Thank you for having such a special Urn.”

In The Light Urns 5 star review on 28th November 2023

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Posted 1 year ago

Thank you so much for your 5 star rating of In The Light Urns! I'm so glad that you were able to find the perfect Train Urn for your dad's ashes. We appreciate you taking the time to provide this rating and feedback, it means a lot to us! Take care! Susan Fraser

Posted 1 year ago

“Attempting to decide on an urn initially was overwhelming. The traditional urns, although beautiful didn't represent the true essence of our father. A few words and a quick Google search led us to In The Light Urns. The experience and final product brings both peace and comfort to these Daddy’s Girls! Many thanks from the LeNoir Family”

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Posted 1 year ago

Thank you so much for your kind words, Yolanda. We are so glad to have been able to bring peace and comfort to you and the LeNoir Family during such an overwhelming time. We are delighted that you have chosen our urns to commemorate your father and celebrate his life. We are truly grateful to have received your 5-star rating. Thank you for taking the time to share your story. Take care! Susan Fraser

Posted 1 year ago

“I love my flower pendant! It is more beautiful than I expected! Now I will hold my sister close to my heart!!”

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Posted 1 year ago

Hi Mariann, We are deeply moved to know that the flower pendant has exceeded your expectations and holds such a special meaning for you. It's truly an honor to provide something that helps you keep the memory of your sister close to your heart. Our team strives to create pieces that are not only beautiful but also meaningful, and hearing your experience reaffirms this commitment. Thank you for sharing your thoughts with us, and for allowing us to be a part of this precious tribute to your sister. Susan Fraser

Posted 1 year ago

“I have recommended your service to a number of people”

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Posted 1 year ago

Hi Gary, Thank you so much for not only choosing our service but also for recommending us to others. Your trust and support mean a great deal to us. We are committed to providing a service that is worthy of such recommendations, and hearing that you have shared your positive experience with others is truly heartening. We're grateful for the opportunity to serve you and appreciate your kind words and actions. Susan Fraser

Posted 1 year ago

“It turned out amazing!”

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Posted 1 year ago

Hi Jennifer, We are thrilled to hear that you are amazed with how the urn turned out! Knowing that our product has met your expectations and perhaps even exceeded them, is incredibly rewarding for us. Our team puts a lot of care and dedication into every piece, and it's heartening to see that reflected in your experience. Thank you for choosing us and for taking the time to share your feedback. Your satisfaction is our greatest accomplishment. Susan Fraser

Posted 1 year ago

“My entire family and I love the biodegradable urn that I purchased. It is beautiful and perfect for our Mom.”

In The Light Urns 5 star review on 27th November 2023

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Posted 1 year ago

Hi Cindy, We are deeply touched to hear that the biodegradable urn you chose for your mother was well-received by your entire family. Knowing that you found it beautiful and perfect for such a beloved person is incredibly meaningful to us. Our commitment is to provide products that not only honor the memory of loved ones but also resonate with the families who choose them. Thank you for sharing your experience and for entrusting us with this significant part of your farewell to your Mom. Susan Fraser

Posted 1 year ago

“The urns were beautiful easy process and fast delivery.”

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Posted 1 year ago

Hi Alejandra, Thank you for your kind words and for choosing our urns. We're delighted to hear that you found them beautiful and that you had a smooth and swift experience with the ordering and delivery process. It's our goal to provide not only quality products but also an easy and efficient service, especially during these important times. Your feedback is greatly appreciated, and we're honored to have been able to serve you in this way. Susan Fraser

Posted 1 year ago

“The actual necklaces could be better quality. They don't lay right and they are hard to fasten and unfasten. Overall, they are beautiful pieces.”

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Posted 1 year ago

Hi Amber, Thank you for taking the time to provide us with your feedback. We're glad to hear that you find the necklaces beautiful, but we're sorry to learn about the issues you've encountered with their quality and functionality. We strive for excellence in both design and usability, so your comments are invaluable in helping us improve. We would like to resolve this issue for you and ensure your complete satisfaction. Please reach out to our customer service team for assistance. Your experience is important to us, and we're committed to making things right. Susan Fraser cs@inthelighturns.com (800)757-3488

Posted 1 year ago

“The Hockey Sticks Wood Keepsake Urn was for my step son and he wanted something that didn't really look like an Urn but told of his fathers love of the sport he played and enjoyed watching and this fit the bill for him, just as cute as it can be.”

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Posted 1 year ago

Hi Juanita, Thank you for choosing our Hockey Sticks Wood Keepsake Urn for your stepson. We are deeply touched to hear how well it resonated with the memory of his father's passion for hockey. Our goal is to create unique pieces that are more than just urns - they are heartfelt tributes to loved ones and their cherished interests. We're so glad to hear that this urn was the perfect fit and appreciate you taking the time to share your experience with us. Susan Fraser

Posted 1 year ago

“Service was great and in a timely manner”

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Posted 1 year ago

Hi Eric, We're delighted to hear that you were pleased with our service and the timeliness of our delivery. Our team is committed to providing a respectful and efficient experience, especially during such important moments. Thank you for taking the time to share your feedback. It means a great deal to us, and we're grateful for the opportunity to serve you. Susan Fraser

Posted 1 year ago

“It was perfect for my 7 week & 2 days old Great Grand son”

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Posted 1 year ago

Hi Jane, Thank you so much for sharing your experience with our urn. We are deeply honored that you chose our product for such a significant and tender moment in your family's life. It is our utmost priority to provide comfort and solace during these times. Your trust in us for something so important means the world to us. Our hearts are with you and your family. Susan Fraser

Posted 1 year ago

“The stainless steel cuff bracelet is very nice with the engraving done perfectly. My big disappointment is in the amount of ashes it holds. Less than "a pinch" of the finest ashes fit in. I'm not sure that I would have bought this bracelet had I known this beforehand. I would still, however, recommend this company for their high quality bracelet and fast delivery.”

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Posted 1 year ago

Thank you so much, Barbara, for the 4 star rating! We're glad you appreciate the quality of our stainless steel cuff bracelet. We're sorry that we weren't able to meet your expectations in terms of the amount of ashes the bracelet holds. We highly value our customers' feedback and we'll take it into consideration for our future endeavors. Again, thank you for your review! Susan Fraser

Posted 1 year ago

“Very Happy. Received quickly and as shown!”

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Posted 1 year ago

Thank you, Jason, so much for your 5 star rating of In The Light Urns! We are very happy to hear that you received your order quickly and that it was as shown. Susan Fraser

Posted 1 year ago

“I recently purchased the urn with the drum set on the front and the Urn is beautiful and very nicely engraved. I am extremely happy with my purchase.”

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Posted 1 year ago

Thank you so much for your 5-star review! I am so happy to hear that you are satisfied with your purchase of the urn with the drum set on the front. It truly is a beautiful and well-crafted piece, and I am glad that you are pleased with it. Thank you for taking the time to leave such a great review! Susan Fraser

Posted 1 year ago

“The moment my dad saw a picture of the urn we selected for our mom, he burst in to tears knowing it was absolutely perfect! The customer service was exceptional and the urn arrived earlier than planned. It is beautiful and perfect.”

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Posted 1 year ago

Thank you, Denise, for your wonderful 5-star rating! We are so happy to hear that your dad's reaction to the urn you chose for your mom was as special as we could have hoped. Our customer service team is dedicated to making your shopping experience hassle-free and we are so pleased that the urn arrived in a timely manner. It's truly gratifying to know that the urn is perfect for your mom. Thank you! Take care! Susan Fraser

Posted 1 year ago

“Amazing work. My daughter loves it.”

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Posted 1 year ago

Thank you so much for the amazing 5 star rating, Misty! We really appreciate it. I'm so glad that your daughter loves the urn too. Please let us know if you have any questions. Take care! Susan Fraser

Posted 1 year ago

“The urns are beautiful and arrived just as ordered with customizations as well as timelines due to unexpected loss. Thank you”

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Posted 1 year ago

Hi Stephen, Thank you so much for taking the time to share your experience with us. We are heartened to hear that the urns met your expectations in both beauty and customization, especially during a time of unexpected loss. Our team understands the importance of timely and compassionate service in these moments, and we're glad we could provide that for you. Your appreciation means the world to us. Please know that we are here for you, should you need anything else. Thank you once again for your trust and kind words. Susan Fraser

Posted 1 year ago

“It was more than what I expected…. I love it the quality is very goood everything, everything I just love it I definitely will used light urns again thank you’ll so much”

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Posted 1 year ago

Hi Erika, We are deeply touched by your kind words and are so glad to hear that the urn exceeded your expectations in every way. Your satisfaction with the quality and design is incredibly important to us. It's wonderful to know that you loved everything about it. Your heartfelt endorsement means a lot, and we're honored that you would choose Light Urns again for such important moments. Thank you for your trust and support, and if there's anything more we can do to assist you in the future, please feel free to reach out. Thank you once again for sharing your experience! Susan Fraser

Posted 1 year ago

“The urn was very beautiful and came out better than I expected. Well worth the purchase.”

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Posted 1 year ago

Hi Saby, Thank you so much for your kind words and for choosing our urn. We are thrilled to hear that it exceeded your expectations and that you found it to be a worthy purchase. Your satisfaction is our top priority, and we're delighted to have been able to provide something beautiful for such a meaningful purpose. If there's anything else we can do for you, please don't hesitate to reach out. Thank you once again for your support! Susan Fraser

Posted 1 year ago

In The Light Urns is rated 4.7 based on 4,979 reviews