In The Light Urns Reviews

Name: In The Light Urns
Address: 7143 West Pershing Ct., Visalia, Visalia
Rating: 4.71

4.7 Rating 4,979 Reviews

93 %

of reviewers recommend In The Light Urns

4.7

Based on 4,979 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

In The Light Urns 5 star review on 12th January 2024

283

Anonymous

Anonymous // 01/01/2019

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“Every one who saw it all said it was beautiful.And a most deserved tribute and memory to Naomi .Thank you”

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Posted 1 year ago

Thank you so much for the 5 star rating, Frank! It means a lot to us. We are glad to know that you like the urn and everyone else enjoyed it at well. We deeply appreciate your kind words. Take care! Susan Fraser

Posted 1 year ago

“👍”

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Posted 1 year ago

Thank you so much for your 5 star rating of In The Light Urns Brian! We really appreciate your feedback and are so glad that you enjoyed your purchase. Take care! Susan Fraser

Posted 1 year ago

“Great customer service, The urn arrived in perfect condition and is absolutely beautiful.”

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Posted 1 year ago

Thank you, Barbara, for your 5 stars! We are so glad to hear that you had a great customer service experience and that your urn arrived in perfect condition and is absolutely beautiful. We strive to provide the best possible customer service, so thank you for taking the time to share your feedback! Take care! Susan Fraser

Posted 1 year ago

“Bad experience I never received my urn. I couldn’t contact you guys to let you know you had the wrong address. I went to the help page and wrote to you and still no response. I had to call my bank to stop payment. So your site sucks.”

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Posted 1 year ago

I understand that you're quite frustrated with our website, and I want to assure you that we'll do everything we can to resolve the issue. I'll personally investigate the matter tomorrow and make sure to give you a call early in the morning to discuss it. Additionally, I'll reach out to our Website Development team to have them examine the contact page for any potential problems. Please accept our sincerest apologies on behalf of everyone here who is dedicated to helping you. We truly regret any inconvenience this may have caused. Warm regards, Susan Fraser - Founder

Posted 1 year ago

“Light Urns went out of their way to help add to order after the order was in. Shipped fast and looked great. Perfect keepsake for my son.”

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Posted 1 year ago

Thank you so much for your 5 star rating of In The Light Urns! We appreciate you taking the time to share your experience with us. It's wonderful to hear how our team went out of their way to help you with your order and that it arrived quickly and looking great! Please let us know if you have any questions. Take care! Susan Fraser

Posted 1 year ago

“Fabulous transaction! Above quality urn.”

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Posted 1 year ago

Thank you so much, Stephanie, for your 5-star rating! We appreciate your kind words and are so pleased you enjoyed your fabulous transaction and found the quality of our urn to be above exceptional! Please let us know if you have any questions. Take care! Susan Fraser

Posted 1 year ago

“Really pretty exactly how I wanted it thank you guys again ❤️ and the prayer cards add a nice touch to the purchase 🦋”

In The Light Urns 5 star review on 22nd March 2023

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Posted 1 year ago

Thank you, Briashanek, for your 5-star rating of In The Light Urns! We really appreciate it! We're so glad to hear that you were pleased with your purchase and that the prayer cards added a nice touch. Thank you again for your kind words! Please let us know if you have any questions. Take care! Susan Fraser

Posted 1 year ago

“I purchased a Safari elephant urn from In The Light. It is just beautiful and quite unique. A family of elephants journeying together surrounded the urn. The workmanship is exquisite and customer service was excellent. I highly recommend this company to anyone that is looking to purchase an urn. Shiela”

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Posted 1 year ago

Thank you, Shiela, for your kind words! We greatly appreciate your five-star rating and are so glad that you are pleased with your Safari Elephant Urn. We appreciate your kind words about the workmanship, customer service, and uniqueness of the product. We are committed to providing the highest quality urns and customer service. We appreciate your recommendation! Take care! Susan Fraser

Posted 1 year ago

“The Wings of an Angel purple urn is even more beautiful in hand. The purple color is gorgeous. Extremely satisfied with the quality and workmanship.”

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Posted 1 year ago

Thank you so much for your 5 star rating! We are so pleased to hear that you were satisfied with the quality and workmanship of The Wings of an Angel purple urn, and it's beautiful color! We appreciate your kind words! Take care! Susan Fraser

Posted 1 year ago

“Got the urn in a timely manner and the inscription was correct. Urn is of good quality. Thank You!”

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Posted 1 year ago

Thank you so much, Cathy, for your 5 star rating of In The Light Urns! We are so glad you got the urn in a timely manner and that the inscription was correct. We appreciate your feedback and are so glad you found the urn to be of good quality. Thank you again! Susan Fraser

Posted 1 year ago

“Beautiful and well made”

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Posted 1 year ago

Hi Angela, Thank you for taking the time to share your experience, we are so happy to hear that you are fond of the items you ordered and do hope we were able to help in this difficult time.

Posted 1 year ago

“I’ve look around multiple websites to buy my father’s urn and I am glad I decided to get it from the light urn. They have wide selection to choose from and very responsive staff. The wooden urn with picture I chose for my father is very good quality and the picture print is surprisingly very clear.”

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Posted 1 year ago

Thank you so much for your 5 star rating of In The Light Urns! We are thrilled to hear that you are pleased with the wooden urn with picture you selected for your father and the clear print of the picture! We are glad you chose In The Light Urns for your purchase and thank you for taking the time to provide such a wonderful review. Take care! Susan Fraser

Posted 1 year ago

“Perfectly what we ordered.. thank you”

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Posted 1 year ago

Thank you Pauline for giving us a 5-star rating! We are very glad that we were able to do this for you in such a difficult time. We appreciate your kind review! Please let us know if you have any questions. Take care! Susan Fraser

Posted 1 year ago

“Everyone that has seen the tackle box urn has loved it. They it is unique just like him. Thank yiu so much.”

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Posted 1 year ago

Thank you so much Sandra for your 5 star rating of In The Light Urns! We are so glad to hear that you love the tackle box urn - it does seem to carry a special uniqueness that resonates with many people. Everyone that has seen the tackle box urn has loved it and we appreciate you taking the time to share your positive feedback with us. Thank you! Susan Fraser

Posted 1 year ago

“I could not be more happy with the Urn! This urn fits my mom PERFECTLY! I am so happy to have found this! With her love of dragons and fairies, I was so torn I was not able to find something to fit my mother! Then I took a chance and typed in “dragon and fairy urns” the first one to pop up with both was this urn here! It’s amazing! The picture on the website matched what I received.”

In The Light Urns 5 star review on 20th March 2023

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Posted 1 year ago

Thank you so much Taylor for taking the time to leave a 5 star rating on In The Light Urns! It means a lot to us that you are so pleased with your purchase. I'm glad you were able to find on our website the perfect vessel to honor your mother's memory. Take care! Susan Fraser

Posted 1 year ago

“Urn was perfect”

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Posted 1 year ago

Thank you so much, Araceli, for giving In The Light Urns a 5 star rating. We are so glad to hear that the urn was perfect. Thank you for uploading this beautiful photo! We appreciate your kind words and support! Take care! Susan Fraser

Posted 1 year ago

“Ordering was an easy simple process. The Angel urn was just as lovely as in the picture. It arrived exactly at the time we expected.”

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Posted 1 year ago

Thank you, Grady, for your 5 star rating! We're so happy to hear that ordering was an easy and simple process and that the Angel urn was exactly like the picture. We're thrilled that it arrived right when you expected it as well. We truly appreciate your positive feedback. Take care! Susan Fraser

Posted 1 year ago

“we are happy with the URN and it arrived quickly, our father was a Cowboys fan and the family is very pleased with the product.”

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Posted 1 year ago

Hi Laquan, Thank you for your kind words and for taking the time to review us. We are thrilled that your family is pleased with the product and that the urn arrived quickly. We appreciate your recognition of the beauty of the urn and that it was perfect for your father's Cowboys fandom. We strive to provide the highest level of care and service to our customers, and we are so pleased that you have experienced that with us. Take care, and thank you again! Susan Fraser

Posted 1 year ago

“Beautiful urn. Very happy how fast I got it.”

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Posted 1 year ago

Hi Emily, Thank you for your kind words and for taking the time to review us. We are so pleased that you are happy with the urn and that you got it quickly. We strive to provide the highest level of care and service to our customers, and we are so pleased that you have experienced that with us. Take care! Susan Fraser

Posted 1 year ago

“I love the three Urn necklaces Little Charmer's and I will probably be buying another. Orders are beautifully wrapped and sent fast. Could not of been happier.”

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Posted 1 year ago

Hi Deborah, We pride ourselves on delivering beautifully wrapped orders quickly, and I'm glad you experienced this! I'm so happy to hear you could not of been happier with your purchase. Take care! Susan Fraser

Posted 1 year ago

In The Light Urns is rated 4.7 based on 4,979 reviews