In The Light Urns Reviews

Name: In The Light Urns
Address: 7143 West Pershing Ct., Visalia, Visalia
Rating: 4.71

4.7 Rating 4,979 Reviews

93 %

of reviewers recommend In The Light Urns

4.7

Based on 4,979 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

In The Light Urns 5 star review on 12th January 2024

283

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful. Thank you 🙏💙🕊️”

Helpful Report

Posted 1 year ago

Hi Brandy, Thank you for your heartfelt review. We're so pleased to hear that you found the urn beautiful. It's our honor to provide items that resonate deeply with our customers. Your symbols of gratitude, love, and peace are truly appreciated. Should you need any assistance in the future, please don't hesitate to reach out. 🙏💙 Susan Fraser

Posted 1 year ago

“Exactly as described. Absolutely love the necklace!!! Thank you so much!”

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Posted 1 year ago

Hi Kacy, We're elated to hear that the urn necklace met your expectations and that you love it! Your kind words mean a lot to us. Thank you for trusting us with such a meaningful purchase. Should you have any further questions or needs in the future, please don't hesitate to reach out. Thank you for your feedback! Susan Fraser

Posted 1 year ago

“Was exactly what I envisioned. Friendly and fast service.”

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Posted 1 year ago

Thank you so much for your 5 star rating! We are so glad that you thought your Urns was exactly what you envisioned and that you found our service to be friendly and fast. We appreciate your kind words and your support! Take care! Susan Fraser

Posted 1 year ago

“I called and wanted to change some engraving on the Urn, with out hesitation they said tbat will not be a problem.”

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Posted 1 year ago

Thank you for your 5 star rating of In The Light Urns, James. We're glad to hear that we were able to accommodate your needs when you called recently to change the engraving on the urn. It's our pleasure to be of service! Take care! Susan Fraser

Posted 1 year ago

“Super fast shipping. 100% happy with the bell urn .”

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Posted 1 year ago

Thank you so much for the 5 star rating, Sandra! We're so glad to hear that your bell urn order came with super fast shipping and that you are 100% satisfied. We always strive to provide our customers with the highest quality products and service! Take care! Susan Fraser

Posted 1 year ago

“Beautiful”

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Posted 1 year ago

Thank you Jeannie for your 5 star rating of In The Light Urns! We are so honored to know that you think our urns are beautiful. If you have any questions, please let us know! Take care! Susan Fraser

Posted 1 year ago

“Urns are perfect. Exactly what I wanted. Thank you”

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Posted 1 year ago

Thank you so much for your 5 star rating of In The Light Urns! We are so glad to hear that our urns are perfect and exactly what you wanted! We are delighted that you are so pleased with your purchase. Thank you! Susan Fraser

Posted 1 year ago

“I ordered a gold semi truck pendant chain with a birthstone. I love it and get compliments on it daily. Will be ordeing again soon for my kids to have some chain urns as well. Thank you for the great customer service I received!”

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Posted 1 year ago

Thank you so much, David, for rating In The Light Urns 5 stars! I'm so glad you love your gold semi truck pendant chain with a birthstone—it sounds like a great addition to your wardrobe. I'm glad you received great customer service when ordering, too. Take care! Susan Fraser

Posted 1 year ago

“I bought one for myself for the future and asked them to make room for my last name just in case I get married in the future. They had good customer service and the urn was nicely packaged.”

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Posted 1 year ago

Thank you so much for your 5 star rating for In the Light Urns! I'm so pleased that our customer service was helpful and that you were pleased with the beautiful packaging. I'm sure that the urn will be an invaluable keepsake in the future! Susan Fraser

Posted 1 year ago

“This is a hard time in my life, I lost my son and he loved trucks. This came so quick and looks awesome.”

Helpful Report

Posted 1 year ago

Hi Kim, First and foremost, I want to extend my deepest condolences for the loss of your son. We cannot begin to imagine the pain you must be going through. We're touched to know that our product could bring even a small semblance of comfort during such a difficult time. Remember, it's the memories, love, and shared moments that keep our loved ones alive in our hearts. Please know that our thoughts are with you. If you ever need assistance or simply want to chat, please don't hesitate to reach out to us. Susan Fraser

Posted 1 year ago

“I ordered the cross with American flag.I love this necklace it just the right size for me and I wear it everyday.”

In The Light Urns 5 star review on 18th August 2023

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Posted 1 year ago

Thank you for your 5 star rating, Anna! I'm glad you love the cross with American flag - it's the perfect size and I'm glad to hear that you wear it every day. Thanks again! Susan Fraser

Posted 1 year ago

“I love this heart necklace I wear it daily and I can have a piece of my son with me Actually forgot it today and was Sad all day”

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Posted 1 year ago

Hi Laura, Thank you for sharing your heartfelt sentiments. We're deeply honored that our heart necklace provides such a cherished connection for you to your beloved son. We understand the profound meaning it holds for you, and it warms our hearts to know that it serves as a comforting presence in your daily life. If there's ever anything you need or any way we can assist you further, please don't hesitate to reach out. Susan Fraser

Posted 1 year ago

“Easy, exactly as described and product was beautiful. Arrived in timely manner”

Helpful Report

Posted 1 year ago

Hi Karen, Thank you for your kind words. We're thrilled to hear that your experience with us was seamless and that the urn met your expectations in both quality and delivery time. Your satisfaction is our utmost priority. Please do not hesitate to reach out if you have any further needs or questions in the future. We're always here to assist. Susan Fraser

Posted 1 year ago

“I have ordered a few items from in the light I no and am very pleased! The products come with funnels, glue and instructions and are very high quality. The engraving is wonderful I am a choosy buyer and am very pleased with their products, service, and speed of delivery. God bless you In The Light Urns! Lisa”

Helpful Report

Posted 1 year ago

Hi Lisa, Your heartfelt review truly warms our hearts. It's always our aim to provide not only high-quality products but also the necessary accessories to ensure a seamless experience for our customers. Hearing that our attention to detail, from engraving to delivery, has met your discerning standards is incredibly rewarding. Thank you for choosing In The Light Urns multiple times. We're always here to serve and support you in any way we can. Your trust and kind words mean the world to us. Please do not hesitate to reach out if you ever need anything in the future. Susan Fraser

Posted 1 year ago

“Customer service was excellent. My order was processed and delivered in a timely fashion.”

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Posted 1 year ago

Hi Vicki, Thank you for sharing your positive experience with us. We take great pride in our customer service and ensuring orders are managed efficiently. We're delighted to hear that we met your expectations in both areas. Should you have any future needs or questions, please don't hesitate to reach out. We're always here to assist. Susan Fraser

Posted 1 year ago

“Fast and turned out absolutely beautiful thank you”

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Posted 1 year ago

Thanks so much, Autumn, for your 5-star rating of In The Light Urns! We're so glad to hear that your order was fast and turned out absolutely beautiful. Thank you for your kind words! If you have any questions, please let us know! Take care! Susan Fraser

Posted 1 year ago

“Great attention to detail, prompt response & delivery & quality products.”

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Posted 1 year ago

Thank you for your 5 star rating, Patricia! We so appreciate your kind words regarding our attention to detail, prompt response & delivery, and quality products. It's great to know our efforts have been appreciated! If you have any questions or concerns, please let us know! Take care! Susan Fraser

Posted 1 year ago

“My experience with In The Light Urns was amazing. My locket came within days and it was absolutely beautiful. Perfect to carry my grandson along with me everyday. I would definitely order from them again if there was a need.”

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Posted 1 year ago

Hi Jacqueline, Thank you so much for taking the time to leave such a heartwarming review. We are truly touched to hear how our locket has become a special keepsake for you to carry your grandson with you daily. It's an honor for us to play a small role in helping you cherish his memory. Should you ever need anything in the future, please don't hesitate to reach out. We're here to help. Thank you for trusting In The Light Urns with such an important memento. Take care! Susan Fraser

Posted 1 year ago

“Thank you my uncles urn turned out beautiful very satisfied!!”

Helpful Report

Posted 1 year ago

Hi Marie, Thank you for your kind words. At In The Light Urns, we understand the significance of honoring loved ones, and we're deeply honored that you chose us to be a part of such a special tribute to your uncle. We're so glad to hear that you're satisfied with how the urn turned out. If there's anything else we can assist with, please let us know. Susan Fraser

Posted 1 year ago

“You took great care in the shipping. It was everything like picture.”

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Posted 1 year ago

Hi Brian, Thank you for taking the time to leave us a review. We understand the importance of these items, and we're dedicated to ensuring they arrive in perfect condition. We're delighted to hear that the urn matched your expectations based on the picture. If you have any further needs or questions, please don't hesitate to reach out. Susan Fraser

Posted 1 year ago

In The Light Urns is rated 4.7 based on 4,979 reviews