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Jack Stonehouse Reviews

3.8 Rating 139 Reviews
69 %
of reviewers recommend Jack Stonehouse
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Phone:

01604 537900

Email:

marketing@expressco-direct.co.uk

Location:

35 Tameside Drive,
Castle Bromwich,
Birmingham
Birmingham
B35 7AG

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Jack Stonehouse 5 star review on 15th July 2022
Helen Flanigan
Jack Stonehouse 5 star review on 14th May 2022
William Glennie
Jack Stonehouse 5 star review on 14th May 2022
William Glennie
Jack Stonehouse 5 star review on 14th May 2022
William Glennie
Jack Stonehouse 5 star review on 12th May 2022
Janey Pike
Jack Stonehouse 5 star review on 23rd April 2022
LAUREN HENDERSON
Jack Stonehouse 5 star review on 23rd April 2022
LAUREN HENDERSON
13
Anonymous
Anonymous  // 01/01/2019
Screws missing delivery took a day longer than stated radiator has a strong smell to it
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Posted 2 years ago
Never have I had an item so badly damaged, then they sent a second one in a worse state than the first and I’ve had to take them both to the tip as the don’t arrange collection for the goods!!!
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Posted 2 years ago
Very happy with my new radiator cover... Great value, and looks the part!
Jack Stonehouse 5 star review on 20th February 2022
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Posted 2 years ago
Good afternoon, Thank you for taking the time to share your experience with us. If there is anything that we can assist you with in the future, please do not hesitate to get in touch, and we will be more than happy to help. Many thanks, Jack Stonehouse
Posted 2 years ago
I have just used them. There were a couple of items damaged. I rang them up emailed damage and they sent replacements straight away. Great customer service.
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Posted 2 years ago
Good afternoon, Thank you for taking the time to share your experience with us. If there is anything that we can assist you with in the future, please do not hesitate to get in touch, and we will be more than happy to help. Many thanks, Jack Stonehouse
Posted 2 years ago
Absolutely fantastic service, speedy delivery and excellent quality. Very happy customer and would definitely recommend.
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Posted 2 years ago
Good afternoon, Thank you for taking the time to share your experience with us. If there is anything that we can assist you with in the future, please do not hesitate to get in touch, and we will be more than happy to help. Many thanks, Jack Stonehouse
Posted 2 years ago
Quick delivery proxy brilliant very happy thank you
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Posted 2 years ago
Good afternoon, Thank you for taking the time to share your experience with us. If there is anything that we can assist you with in the future, please do not hesitate to get in touch, and we will be more than happy to help. Many thanks, Jack Stonehouse
Posted 2 years ago
Great radiator cover
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Posted 2 years ago
Bought oak radiator cover. Easy to put together. looks great.
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Posted 2 years ago
Goods arrived damaged, replacement also damaged with parts missing. On the plus side, customer service was very good and I accepted a full refund. This left me a very disappointed customer who will not be tempted to use the company again.
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Posted 2 years ago
I love the radiator cover we purchased, it’s very hard to find an extra tall one, especially at such a great price. It came quickly, well packaged and was easy to build, I would definitely recommend this company and will buy from them again.
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Posted 2 years ago
Prompt delivery and cheap. Quality of radiator covers was poor with badly drilled holes, broken fixings and uneven paint.
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Posted 2 years ago
Hi Robert, I'm so sorry to hear that you're unhappy with your purchase. Please could you email us at marketing@expressco-direct.co.uk so we can try and look into this further for you? Once again, we sincerely apologise. Kind regards, JS
Posted 2 years ago
The mirror I ordered came within 48 hours. Really good service and the product is great quality. Very happy with my purchase and would recommend.
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Posted 2 years ago
Delivered really quickly. Great product. A part was broke so I contacted them and got a replacement more or less straight away. Highly recommend
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Posted 2 years ago
Fast delivery . Thats were the good bit ends . radiator cover very poor quality screws missing (scattered around the box) paint missing wont use again...
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Posted 2 years ago
Colour of cover is a lot lighter than image on advertisement, cover is good quality.
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Posted 2 years ago
Delivery service rubbish and waiting to hear back from this site takes forever. Still waiting for my refund let’s see how long it takes. My advice goto ikea it’s a lot quicker and easier
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Posted 2 years ago
Unfortunately had to send back my item but they couldn't of been any more helpful and understanding. I would shop there again in the future.
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Posted 2 years ago
Hi there, Thank you for taking the time to leave us a review. We're sorry to hear your item wasn't suitable for you but thank you for the positive feedback. Should you need any help with any future purchases please get in touch! Many thanks, JSH
Posted 2 years ago
very fast delivery, product great although there were a few paint drips on both but not too noticeable when in position could have done with another layer of paint.
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Posted 2 years ago
Hi Wendy Thank you for taking the time to leave us a review. We're glad to hear that you're happy with your purchase. Should you have any queries going forward please do not hesitate to contact us! Many thanks, JSH
Posted 2 years ago
Quick delivery and delighted with mirror.
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Posted 2 years ago
Stunning radiator cover, looks so expensive, my 16 year old put it together using a knife as she didn’t know where the screwdrivers were, that’s hone easy it is
Jack Stonehouse 5 star review on 21st January 2022
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Posted 2 years ago
Hi! Thank you for your review! Your new radiator cover looks great! Happy to hear that you had an easy assembly, if there's anything we can help you with going forward please get in touch. Many thanks JSH
Posted 2 years ago
Jack Stonehouse is rated 3.8 based on 139 reviews