Jack Stonehouse Reviews

Name: Jack Stonehouse
Address: 35 Tameside Drive, Castle Bromwich, Birmingham, Birmingham
Rating: 3.79

3.8 Rating 139 Reviews

69 %

of reviewers recommend Jack Stonehouse

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Phone:

01604 537900

Email:

marketing@expressco-direct.co.uk

Location:

35 Tameside Drive,
Castle Bromwich,
Birmingham
Birmingham
B35 7AG

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Jack Stonehouse 5 star review on 15th July 2022

Helen Flanigan

Jack Stonehouse 5 star review on 14th May 2022

William Glennie

Jack Stonehouse 5 star review on 12th May 2022

Janey Pike

Jack Stonehouse 5 star review on 23rd April 2022

LAUREN HENDERSON

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a tall, medium sized radiator cover which are hard to come by. Ordered when they were offering a discount which was helpful. Item arrived promptly, and was was to put together. I am terrible at d.i.y and was dreading it, but it was really easy, althouhh the instructions could be a bit more indepth for novices like myself! Very pleased with it indeed”

Helpful Report

Posted 2 years ago

Good morning Janey, Thank you for your feedback, we appreciate your kind words! Kind regards, Jack Stonehouse

Posted 2 years ago

“Morning there l am really not happy with my raditor cover its got a mark on top and not been painted in the middle of it its been missed it white. could you please email me to send me a new one or my money back please. many thanks Claire.”

Helpful Report

Posted 2 years ago

Good morning Claire, Thank you for taking the time to leave us your feedback. We are sorry to hear that you are not happy with this product. Please could you email us at: Marketing@expressco-direct.co.uk with all the information, where we will be more than happy to help and get this sorted for you. Once again, I do apologise. Kind regards, Jack Stonehouse

Posted 2 years ago

“RADIATOR COVER ARRIVED ONTIME. EASY TO ASSEMBLE, LOOKS BRILLIANT.”

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Posted 2 years ago

Good morning, Thank you for your feedback, we appreciate your kind words! Kind regards, Jack Stonehouse

Posted 2 years ago

“Top quality product and service”

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Posted 2 years ago

“They do not provide a facility to return items, meaning the customer has to arrange. The cheapest courier I could find charged 50% of the value of the furniture, meaning returning was not economically viable. Avoid, stick with more established companies.”

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Posted 2 years ago

Good morning Richard, Thank you for taking the time to leave us your feedback. We are sorry to hear that you are not happy with your radiator cover and that you're having some issues with returning the item to us. If you could email this to us at: Marketing@expressco-direct.co.uk we will be more than happy to help and get this sorted for you. Once again, I do apologise. Kind regards, Jack Stonehouse

Posted 2 years ago

“The radiator cover is very poor quality . The second cover is still in its box . It is in multiple bits to put together and so far we have only constructed a small part of it because it is such a job. We wish we had never bought them. I doubt whether we make up the second cover. They are a complete waste of money and we are going to either buy more or continue using the old chipped ones.”

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Posted 2 years ago

Good morning Isabel, Thank you for taking the time to leave us your feedback. We are sorry to hear that you are not happy with your radiator cover. If you could email this to us at: Marketing@expressco-direct.co.uk we will be more than happy to help and get this sorted for you. Once again, I do apologise. Kind regards, Jack Stonehouse

Posted 2 years ago

“Good service , product good but did have a few marks and the fixing holes didn’t match up on one side had to re drill”

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Posted 2 years ago

Good afternoon Keith, Thank you for taking the time to leave us your feedback. We are sorry to hear that you are not happy with your radiator cover, and have found marks on the cover. If you could email this to us at: Marketing@expressco-direct.co.uk we will be more than happy to help! Once again, I do apologise. Kind regards, Jack Stonehouse

Posted 2 years ago

“Panel Grill White Painted Radiator Cover. Lovely radiator cover but lots of marks and small dent on side. I’m going to have to repaint this which is a real same. Good price though.”

Helpful Report

Posted 2 years ago

Good morning, Thank you for taking the time to leave us your feedback. We are happy to hear you like your radiator cover but apologise that you have found some marks and dents. If you could email this to us at: Marketing@expressco-direct.co.uk we will be more than happy to help! Once again, I do apologise. Kind regards, Jack Stonehouse

Posted 2 years ago

“Very fast service. Very pleased with item.”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for taking the time to leave us your review. We're so happy to hear you have had a positive experience with us, and are enjoying your order. Many thanks, Jack Stonehouse

Posted 2 years ago

“Even though the product was very well priced and came super quickly, once built I noticed there were countless chips and dents in the wood which I then had to fix with wood filler, So price and quickness 4* but overall quality I would say is a 2*”

Jack Stonehouse 2 star review on 16th March 2022

Helpful Report

Posted 2 years ago

Good morning, Thank you for taking the time to leave us your feedback. We are sorry to hear that you are not happy with your radiator cover. If you could email this to us at: Marketing@expressco-direct.co.uk we will be more than happy to help! Once again, I do apologise. Kind regards, Jack Stonehouse

Posted 2 years ago

“The radiator cover looks good and arrived really quickly. The paint job on it was very poor though, which was disappointing. We decided to re-paint it ourselves rather than return it”

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Posted 2 years ago

“Stunning. I marked it down 1 star because it had 2 slight chips on it. It is bigger than I expected and I intend to buy another one for my living room.”

Helpful Report

Posted 2 years ago

Good morning, Thank you for taking the time to leave us your feedback. We are happy to hear you love your radiator cover! However, we are sorry to hear that you have found two chips on the cover. If you could email this to us at: Marketing@expressco-direct.co.uk we will be more than happy to help! Once again, I do apologise for any inconvenience. Many thanks, Jack Stonehouse

Posted 2 years ago

“Great price great quality and very swift delivery. Thanks :)”

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Posted 2 years ago

Good afternoon Ciara, Thank you for taking the time to leave us your review. We're so happy to hear you have had a positive experience with us, and are enjoying your order. Many thanks, Jack Stonehouse

Posted 2 years ago

“Very good value great customer service. I received a radiator cover with parts missing due to damage in transit. It was replaced immediately. Thanks”

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Posted 2 years ago

Good afternoon James, Thank you for taking the time to leave us your feedback! We are so glad you have had a positive experience with us, and hope you like your radiator cover! Many thanks, Jack Stonehouse

Posted 2 years ago

“Quick delivery, good price for quality, very happy with the radiator cover”

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Posted 2 years ago

Good afternoon Karolina, Thank you for taking the time to leave your feedback. We're so happy you're enjoying your new radiator cover! Many thanks, Jack Stonehouse

Posted 2 years ago

“Arrived super quick, easy to construct and install looks the part. Everything I wanted it to be. Great service”

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Posted 2 years ago

Good afternoon Paul, Thank you for taking the time to leave us your feedback. We're so happy to hear you have had a positive experience with ourselves. If you have any comments on our website please email us at marketing@expressco-direct.co.uk, we'd love to hearyour thoughts. Many thanks, Jack Stonehouse

Posted 2 years ago

“Value for money, the oak effect rad cover really adds to my reading room😀”

Jack Stonehouse 5 star review on 2nd March 2022

Helpful Report

Posted 2 years ago

Good afternoon Andrew, Thank you for taking the time to leave us your feedback. We're so happy to hear you're happy with your new radiator cover! If you have any comments on our website please email us at marketing@expressco-direct.co.uk, we'd love to hear your thoughts. Many thanks, Jack Stonehouse

Posted 2 years ago

“You get what you pay for”

Helpful Report

Posted 2 years ago

“Very poor quality radiator cover had chips out of the corners it wasn't painted correctly overall totally disappointed”

Helpful Report

Posted 2 years ago

“Easy to assemble. Good value”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for taking the time to share your experience with us. If there is anything that we can assist you with in the future, please do not hesitate to get in touch, and we will be more than happy to help. Many thanks, Jack Stonehouse

Posted 2 years ago

Jack Stonehouse is rated 3.8 based on 139 reviews