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Jack Stonehouse Reviews

3.8 Rating 140 Reviews
B
Happiness Grade
B

Customer Service - Good

75.00%
Industry Average
Great service came earlier than expected, compact air conditioner humidifier works very well, bit fiddle emptying old water out but now got hang of it, thank you
posted 2 years ago - Christine Mitchell
Love the shelves. One was cracked when it arrived but it was immediately replaced when reported. Excellent customer service!
posted 2 years ago - Hilary May Prescott
There was an unauthorised payment on my account and items were purchased without my knowledge. I contacted customer services straight away & they cancelled the order and provided a refund within 5 days. I’m happy with the service I recieved. Thank you
posted 2 years ago - Adele Woodward
Top quality product and service
posted 3 years ago - LAUREN HENDERSON
Good service , product good but did have a few marks and the fixing holes didn’t match up on one side had to re drill
posted 3 years ago - Keith Wheeldon
Very fast service. Very pleased with item.
posted 3 years ago - Anonymous
Very good value great customer service. I received a radiator cover with parts missing due to damage in transit. It was replaced immediately. Thanks
posted 3 years ago - James Studds
Arrived super quick, easy to construct and install looks the part. Everything I wanted it to be. Great service
posted 3 years ago - Mr Paul Robbins
I have just used them. There were a couple of items damaged. I rang them up emailed damage and they sent replacements straight away. Great customer service.
posted 3 years ago - Leonard King
Absolutely fantastic service, speedy delivery and excellent quality. Very happy customer and would definitely recommend.
posted 3 years ago - Danielle Wainhouse