“I purchased 3 items for my grandson who is a toddler. These were a multiple shape stacker, a pull along shape sorter and an alphabet building blocks. The quality of these toys is excellent and will last. The toys arrived a few days later and the company communicated by email to let me know they were despatched thereby offering excellent customer service. I am really happy with my purchases.”
“Great service from Jaques. The toys/games arrived quickly and they were packaged in an environmental way.
A good selection of fun, educational and wooden toys!”
“Toys look good and are nicely packaged but I had a problem with one item and have been waiting 3 days for Customer Services to advise how to return it.”
“Fantastic value and lovely items, the toys all look gorgeous how they're packaged whether you're opening at home or giving as a gift to others. Will definitely make future purchases.”
“The delivery and the customer service were good.
However the threading beads are extremely poorly finished in the core which means that the shoelaces catch and snag far more than I would expect. We’re probably going to end up filing them down which will lose the paint finish in the middle.”
“I have made many purchases with Jaques of London. I am never disappointed with the quality, choice and price, all the items I have given as presents have been loved by the children and their parents. I am now buying for my granddaughter who is thoroughly enjoying them, the brightness and easy to handle aspect especially. I have already got a drawer full of things ready for her for christmas!!”
“I bought the Chinese chequers set to use with my grandsons. The piece is beautifully boxed as well as beautifully made and includes the rules and a fabric bag to store the small pieces in. The piece is so well made it is something you can leave on the coffee table with no fear of being embarrassed by cheap looking games.”
“The nature of this family business really appeals to our consumer habits. Sales and deliveries are quick and efficient. One is constantly kept up to date.”
“Delivery date changed several times. Parcel never received. They say I will receive a refund within 10 days. The App they get you to download to track parcels (Shop) didn't recognise the tracking.”
