“Love Jaques, second order I've done& will be ordering more.
It was late arriving but only because I didn't put my full address stupidly !
Thank you 😊”
“Happy with the service not so much with the product. It is labelled as a "Luxury" Draughts set but is very much a "Budget" set. The box - despite the fancy ribbon - is made of cheap brown recycled cardboard with awkward closure tabs - one of which tore after a few openings. The board looks great but on closer inspection is a sheet of paper pasted onto the cardboard base rather than printed onto the board. The Draughts pieces are wooden but feel quite small and fiddly when handled - not chunky and firm like you would expect from a "Luxury " set. Also the varnishing and staining quality is "uneven". Finally (there's more?!) One of the pieces has a mini chunk missing so it's not perfectly round.
Verdict - It's not terrible- it's an "OK" Draughts set and value - for- money, but I would have preferred to pay more for better quality all round”
“No problem with products but you not make it clear that prices do not include tax, dishonest.
Your checkout is very poor, the delivery address for my Grandson was 200 miles from me, asked you to change it 2 minutes after confirmation, you ignored it.
Will think twice about using you in the future, not happy !”
“Recently bought the fishing game for grandchild. Eldest grandson going fishing with his Dad and Grandpa but younger granddaughter had her fun with Grandma using the game she was delighted with it.”
“Originally came to the site for some kind of car garage, I bought that but saw some other things I knew my grandson would love, the shape sorter is an absolute hit he is sorting them into colours and shapes and is able to push them through the correct slots! He loves it, also bought him the stacking monkeys but he’s just obsessed with the shapes! No complaints here, all three things I bought were well made and kept my grandson entertained, also packaging was lovely no need to wrap! So convenient, lovely products once opened! Will order again x”
“I bought 2 wooden toys, a fire engine and a low loader for my grandsons as Christmas presents as the price was amazing.They were delivered quickly and beautifully wrapped. The quality of the toys is exceptional and I look forward to giving them to the boys at Christmas. I know they will love them and they will last.”
“I would like to give five stars but the company has not replied to my request for a refund for one of the five items I purchased which isn't suitable. I am cross to be ignored and for the refund to be non forthcoming!!!
There is no-one replying to two emails sent recently.....”
“Third Mahjong set we have bought but the worst by far, tiles are not all printed properly white dragons a slightly different colour white so you can see what your opponent has and box top not stuck down properly all lumpy, certainly not the standard I would expect from Jacques”
