JW Winco Reviews

Name: JW Winco
Address: 2815, South Calhoun Road, 2815, South Calhoun Road, New Berlin
Rating: 4.81

4.8 Rating 312 Reviews

96 %

of reviewers recommend JW Winco

4.8

Based on 312 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About JW Winco:

JW Winco, Inc. A Ganter Company, is a leading supplier of Standard Industrial Machine Components and Assembly Hardware that also specializes in offering value-added services to engineering, purchasing and maintenance departments. Standard parts are extremely versatile in their application and therefore can offer great opportunities.

We have over 60,000 competitively priced standard parts in stock with thousands more available quickly. JW Winco offers online and print catalogs that customers can access quickly.

Visit Website

Phone:

8008778351

Email:

marketing@jwwinco.com

Location:

2815, South Calhoun Road,
2815, South Calhoun Road
New Berlin
53151

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mucho tiempo para dar respuesta, tiene uno que estar haciendo recordatorios a la gente de ventas”

Helpful Report

Posted 11 months ago

“I appreciate the variety of options and helpful customer service. I would appreciate a better option for tracking the status of our orders between order placement and shipping.”

Helpful Report

Posted 1 year ago

Hi Kenneth, Thank you for your order with us and your feedback. We do provide a promise date on our order confirmations which indicates when your order will ship. If you ever have questions during the wait time or if the promise date passes before it ships, please don't hesitate to contact us. Thanks.

Posted 1 year ago

“i CANNOT REACH ANYONE AT THE PHONE NUMBERS YOU HAVE ON YOUR ACKNOWLEDGEMENT32230832. I NEED TO KNOW IF THERE IS SHIPPING ON THE BACK ORDER THAT YOU SENT OUT! THANK YOU ~ TOM JOHNSON JOHNSON CUTTING TOOLS”

Helpful Report

Posted 1 year ago

Hi Tom, We're currently experiencing an issue with our phone system which is why you're unable to reach us. I apologize for any frustration this may have caused. I have reached out to the customer service associate who entered this order and asked them to provide you an update via email ASAP. I hope that you may revise your score of our company once this is resolved as we aim for 5-star service with all of our customers. Thanks.

Posted 1 year ago

“Me aun falta la entrega de 32 piezas y una oc nueva por 90 qu ede esta falta hacererles el pago”

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Posted 1 year ago

“Tienen una política de no facturar hasta recibir el pago lo cual es poco frecuente, el ejecutivo a cargo muchas veces no responde el primer correo, sino hasta que le envías un recordatorio”

Helpful Report

Posted 1 year ago

“We normally buy Winco through Travers Tool Mexico, but their stock is limted and we have to go direct. Only problem is that WInco Mexico does not give me the distribution discounts that Travers give me. If Winco gave me a distributor price I would surely buy much more than what I am currently buying”

Helpful Report

Posted 1 year ago

“Nice parts but it took a month to get them. Missed our review”

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Posted 2 years ago

“It is what it is”

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Posted 3 years ago

“Product arrived within the time frame I was given when I placed the order”

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Posted 3 years ago

Hi John, May I ask what we can do to earn 5 stars next time? Thanks.

Posted 3 years ago

JW Winco is rated 4.8 based on 312 reviews