“The timeframe after my vet approved the medication took way too long, it was approved 3-4-25 and I didn’t receive it 3-14-25. Otherwise the details in packaging was a 5 star”
“I appreciate your services
This last order had been delayed by the postal service and Koala customer service was helped if a tea hop was needed. My order did finally arrive… a month later.”
“Super easy and fast to order!! You can tell you all took time to put our order together. I know it’s silly but the packaging was so nice - tells me as a company yall care.”
“Vetmedin needs to be a full 60 day supply and not 50 tablets. My dog receives a tablet q 12h at the 2.5 dosage and last month I had to place a 1 time order to fill the gap”
“Customer service is accurate and quick to answer the phone. I get immediate help in line with my issues without any run-around. Workers are friendly and eager to help. Thank you guys!”
“They are always so helpful. After I ordered y pet meds, I found I needed to leave town. They were able to send the meds to the new location with no problem.”