“Rep very professional explaining process to get my dogs heart worm meds. It did take longer than I expected for a first time order but not the fault of Koala. I had moved out of area of my vet, drove there for a final exam for all her shots and meds, and chose to try Koala. If I would have known initial order was dependent on my vets timing and not Koala I would have bought from my vet and used Koala for refills.
Once I find a new local vet I will hopefully have access to use Koala as their pricing saved me about 22%!
Koala did great on their end, thank you”
“I bought a 6 month supply of flea medication for my cat and 10 days after applying it he is still scratching. I feel like I have wasted my money. Is there a better flea medication than Revolution?”
“You are supposed to cut 45 pills in half and you haven't done this for over 9 months now. At first you used to do it but you no longer do. Other than that I love your service.”