“Hi I chose Koala because the cost was less than my vet. The cost seems to increase each quarter.
I have a question. I know the patient for apoquel expires in 2026. Will you offer a discounted generic? Thanks”
“It was a very nice initial experience with Koala Health. There were some action steps, but everything was straightforward and it didn't take much to get our kitties prescription flea treatment. I appreciate the ease of it coming right in the mail.”
“Koala Health’s customer service is excellent. I had a package go missing and they sent me emails from a real person and the situation was resolved efficiently and effectively.”
“Super easy to use, the response and help from the staff getting my 4 dogs order straight was quick and professional. The website was easy to navigate.”
“I've always had a pleasent experience with Koala Health. They listen make suggestions and they contact the vet directly. And get the meds to me in a timely manner.”
“Getting this order of reg meds for my dogs took a month! It cost me $80 in the interim as each week I waited, I had to get a small amount from the vet to not run out. The vet said they and others had long wait times too. If this happens again, I will need to use another service.”