“I've always been incredibly happy with the ease of ordering, speed of delivery, cost of medications, accuracy of prescriptions, and Koala's communication with my dog's vet. Thankful customer that plans to remain a customer for a long time!”
“The shipping was extremely long. About a month. It would have been much quicker for me to go directly to my vet. Especially since the medications I needed were time sensitive. Otherwise the box presentation was nice.”
“First time I had issue. My last auto-fill of tartar chews I said to postpone order since I still had a bag of chews unopened.
But you submitted order. So now I have 2 unopened bags of chews.”
“I'm sorry this review has taken so long to do. I had some difficulty on line, but Ordering over the phone was very simple. The young lady was very helpful and got my order in correctly, confirmed it, and it came in a timely manner. Thank you very much”
“It took an exceptionally long time for my prescription order to be processed - over a month. Part of that was due to my veterinarian being greedy and refusing to electronically confirm the prescriptions, but even after I mailed in the paper prescriptions, it was weeks before I got my order.”
