“When asking to fill a prescription and I would like to have the number of pills I ask for instead of getting what you recommend so I don’t have to keep ordering a month at a time”
“Very challenging to work with on prescriptions. First they tell me they need me to send them a new rx for the refill. Then I send it and am told they only accept prescriptions by mail. I order through Chewy and then somehow Koala is also refilling my pet's medicine. Confusing and frustrating, not to mention prices have risen a lot since I first ordered.”
“Your offer was a great buy, and it came right along. I do not agree with repeated orders automatically. When I made the initial order I was most cautious not to check or agree to repeat orders.
I have just now recieved a non requested repeat order. I called and canceled the order. Great experience . . ruined”
“Great service. The reminder and follow-up emails to send in prescription, aw well as delivery confirmation are very helpful. Everyone in customer service is very helpful and professional.
Medications arive quickly. The packaging is great no damage to the medication container, which are glass in our case.
Thank you.”
