“We received our prescription for our dog in a timely manner. It was packaged very nicely with a surprise gift of a pet bandana! We loved the discount on our first order too! It was super easy to do, and I highly recommend to all pet parents.”
“Hello I received an opened bottle for the second. I open the box and the top tab fell out. This concerned me but I didn't see any needle holes in the top. I started to call but decided not to. Please don't ship me any bottles that the tab has been removed. I think the next time I will return it. Thanks”
“Subscription is a scam, when questioning customer service I was hung up on and after sending an email with complaints I did not receive a response. There is no warning that you’re next shipment will arrive and your increase in cost is not notified to you.”
“I thought setting this service up would be hard - I was so wrong. It was incredibly simple and the customer service has been superb. Wish I had done this sooner! Thank you Koala Health!”
“I found the online ordering processing to be difficult. I could not easily edit, say if I wanted to order 1 or 2, and I had to search and search to find a delete option. I would have appreciated a receipt of exactly what I had ordered, and I wish the order had been mailed more quickly. I had to wait ten days while my pets needed the medication immedicately.”
