“Koala's exceptional over the phone service is a refreshing bonus in these times when everything seems to be an impersonal online dialog or a phone bank that forces you into an automated menu that rarely meets the purpose of the call. Well done.”
“Amazing customer service. The vet declined my order and someone from Koala actually called me to help fix it!! I loved that my package had a hand written note welcoming me and my pets to the family. LOVE THEM!”
“Everything was very smooth. Got my pup's Rxs for fleas/ticks from Koala. From time of payment it took approximately 7 days to process, ship and receive the medications. Questions directed to Koala were answered quickly. Will use again.”
“Do they have the products yes however when I am told I will get it next day and it comes 2 1/2 weeks later very frustrating especially when you’re getting medicine”
