Kukoon Rugs Reviews

Name: Kukoon Rugs
Address: 23 Shepherds Way, Newry, Newry, Mourne and Down
Rating: 4.84

4.8 Rating 214 Reviews

95 %

of reviewers recommend Kukoon Rugs

4.8

Based on 214 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Kukoon Rugs 5 star review on 30th June 2024

Anonymous

Anonymous // 01/01/2019

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“Ordered a few rugs off you now, always good quality and quick delivery, even passed you on to some friends who have also ordered from you, can't fault at all”

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Posted 2 weeks ago

“Great online store, easy to order and my word I didn't expect delivery next day to Ireland. Very happy!”

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Posted 2 weeks ago

“Bought a beautiful rug great quality and great service.”

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Posted 2 weeks ago

“Fantastic company to deal with. Very pleased with rug.”

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Posted 2 weeks ago

“Love kukoon , I’ve had 5/6 rugs and runners and always been great quality and amazing value , delivery has been great all arrived well wrapped within 3-7 days”

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Posted 2 weeks ago

“Amazing rug! People’s been asking me where I got it and i have been recommending Kukoon Rugs!!! Best experience best quality best design 🥰”

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Posted 2 weeks ago

“Rug arrived within a few days and I am very pleased with it. Great value. Will buy from them again”

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Posted 2 weeks ago

“Wonderful rugs. This is my second purchase and now I wouldn’t buy from anyone else. Quick delivery too.”

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Posted 2 weeks ago

“I have ordered from kukoon before and found them to be of good quality, unfortunately, this time after spending £150 on a kitchen rug...it fell short of their normal good quality....the rug arrived pre-roled and as unrolling I could see the rug was all out of shape at the ends, there is also some stretched points mid way through the rug also...I thought perhaps after leaving it unrolled for a couple of days it may all go into place...sadly not. So looks abit out of sorts on the ends of the rug. I guess that's the chance you take. Still great service and speedy delivery. It wouldn't put me off ordering from you again though.”

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Posted 2 weeks ago

Hi Denise, We're sorry to hear about your less than satisfactory experience with our product. Your feedback is incredibly valuable to us, and we want to make things right. I can see you received a refund. Please reach out to us at support@kukoon.com, and our team will prioritise your concern to ensure a swift resolution. We appreciate your patience and the opportunity to improve.

Posted 2 weeks ago

“Really love my new rug, I took a while choosing as its a significant part of the living room, it is just as good as on the website and such a bonus that its washable with a dog who does like 2 wee now and then! Really pleased with the price,quality and speed of delivery”

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Posted 2 weeks ago

“I bought 2 rugs on 2 separate occasions and got exactly what i wanted and delivery was very quick.i would recommend this company”

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Posted 2 weeks ago

“Beautiful rug, gorgeous colours!”

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Posted 2 weeks ago

“Delighted with my order and really love my rug, great quality and price. It is not my first time buying from Kukoon and will not be my last. Very easy to use website and delivery was really quick. Many thanks”

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Posted 2 weeks ago

“Exceptional customer service. Great product and super quick delivery. Thank you!”

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Posted 2 weeks ago

“Great service. Very efficient and great value too”

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Posted 2 weeks ago

“Fantastic service, price and delivery. Ordered on a Monday, arrived on Wednesday. Well done”

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Posted 2 weeks ago

“I purchased a rug from and within a couple of weeks it started to fray along the sides. I highlighted the issue with the service team. The issue was handled with promptly. Great professional communication.”

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Posted 2 weeks ago

“I love my rug and genuinely surprised at the quality. It’s thick and exactly what I needed. The underlay works well too! Excellent price. Well done Kukoon.”

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Posted 2 weeks ago

“Easy to use website. Good range of rugs & values, good service, very prompt delivery within 3 days if order. Well packaged rug. Very satisfied with product. Have ordered previously, will continue in future”

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Posted 2 weeks ago

“Very happy with purchase. Rug was good value and delivered very quick!”

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Posted 2 weeks ago

Kukoon Rugs is rated 4.8 based on 214 reviews