Kukoon Rugs Reviews

Name: Kukoon Rugs
Address: 23 Shepherds Way, Newry, Newry, Mourne and Down
Rating: 4.83

4.8 Rating 432 Reviews

96 %

of reviewers recommend Kukoon Rugs

4.8

Based on 432 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Kukoon Rugs 5 star review on 1st October 2024

165

Anonymous

Anonymous // 01/01/2019

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“Hi i was visiting your website for first time. It was good experience. I was ordered one of your amaizing, comfortable, good quality rug. Delivery was very fast and without any problems. I am glad with my purchase. Thank you very much.”

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Posted 4 months ago

“Delivered on time. Great colours and looks lovely down. Exactly what I wanted.”

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Posted 4 months ago

“Fabulous rug, great quality- would definitely buy again”

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Posted 4 months ago

“Fantastic quality, beautiful colours, great service”

Kukoon Rugs 5 star review on 1st June 2024

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Posted 4 months ago

“Great stair runner at a good price. Quick delivery”

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Posted 4 months ago

“Absolutely fabulous rugs. This is my second buy and not disappointed. Very very quick delivery. Rug well packed. So easy to buy through the web site. Have recommended to my son who bought recently.”

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Posted 4 months ago

“Wonderful quality and a beautiful colour 😍”

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Posted 4 months ago

“Got a gorgeous large jute mat. Really well made, exactly as pictured. Also bought underlay which I thought was a bit pricey but there was a reason for that as it's excellent. Well worth the money! Have ordered 3 more underlays now. The mat is snug to the floor, much safer, doesn't move about and is much easier to hoover. Very fast delivery and well packaged. Would highly recommend!”

Kukoon Rugs 5 star review on 31st May 2024

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Posted 4 months ago

“Really delighted with my rug, look’s exactly like pictures and very quick delivery.”

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Posted 4 months ago

“Pleased with the quality of the rug and very quick delivery.”

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Posted 4 months ago

“On entering the showroom on Boucher Road my wife and I were delighted to see the large selection of rugs. The lady we dealt with was knowledgeable and friendly. We purchased two rugs which were delivered promply and are now in position in our home. We are very pleased with the rugs and would expect to return to the showroom in the future.”

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Posted 4 months ago

“Excellent sales assistant . Prompt delivery of children's playmat.”

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Posted 4 months ago

“Excellent company. I had to return a rug and they facilitated this with zero fuss and repayment. Highly recommend”

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Posted 4 months ago

“That's the second rug that I bought for my new house ..and I will buy more and more in the future 👍😉😊”

Kukoon Rugs 5 star review on 26th May 2024

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Posted 4 months ago

“Ordered a large rug on Wednesday, delivered that Friday, excellent customer care, and the quality of the rug could not be faulted. I would highly recommesn”

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Posted 4 months ago

“Beautiful rug, great price, prompt delivery!”

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Posted 4 months ago

“Excellent service - straight forward, just what I want & super speedy delivery”

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Posted 4 months ago

“I have bought several rugs from Kukoon and have been very pleased with them all. The delivery is always extremely prompt and the rugs are amazing value.”

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Posted 4 months ago

“Absolutely useless, still waiting to get it posted out to me from Ireland Don’t waste your time or effort you’ll still be waiting for it a week later after them saying it’ll take 2 to 3 days delivery”

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Posted 4 months ago

Hi Lucy, We're sorry to hear about your less than satisfactory experience with our service. Your feedback is incredibly valuable to us, and we want to make things right. Please reach out to us at support@kukoon.com, and our team will prioritise your concern to ensure a swift resolution. We appreciate your patience and the opportunity to improve.

Posted 4 months ago

“Site was informative andeasy to navigate. Item was delivered quickly and in perfect condition.”

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Posted 4 months ago

Kukoon Rugs is rated 4.8 based on 432 reviews