Kukoon Rugs Reviews

Name: Kukoon Rugs
Address: 23 Shepherds Way, Newry, Newry, Mourne and Down
Rating: 4.83

4.8 Rating 432 Reviews

96 %

of reviewers recommend Kukoon Rugs

4.8

Based on 432 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Kukoon Rugs 5 star review on 1st October 2024

165

Anonymous

Anonymous // 01/01/2019

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“I have been in contact numerous of times to get a rug returned and every time ye say it’ll be collected it never is”

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Posted 4 months ago

Hi Carolyn, We're sorry to hear about your less than satisfactory experience with our service. Your feedback is incredibly valuable to us, and we want to make things right. Please reach out to us at support@kukoon.com, and our team will prioritise your concern to ensure a swift resolution. We appreciate your patience and the opportunity to improve.

Posted 4 months ago

“I am really pleased with this rug. The price, colour, delivery and choice of rugs is excellent and I wouldn't hesitate to buying from kukoon again.”

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Posted 4 months ago

“I would never buy a rug from anywhere else.....I absolutely adore their products ..my son bought a new house some years ago ..and when I admired his rugs I took it from there..kukoon all the way ..brilliant varieties great price quick delivery ..fantastic quality . What more could you want??”

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Posted 4 months ago

“I love Kukoon rugs, we renovate properties and I use them everywhere. Fantastic quality at reasonable prices.”

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Posted 4 months ago

“Very good experience,good quality and price!!!”

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Posted 4 months ago

“Orderd a rug I live on a main road and delivery driver left it on the step and it went missing”

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Posted 4 months ago

Hi Mark, We're sorry to hear about your less than satisfactory experience with our service. Your feedback is incredibly valuable to us, and we want to make things right. Please reach out to us at support@kukoon.com, and our team will prioritise your concern to ensure a swift resolution. We appreciate your patience and the opportunity to improve.

Posted 4 months ago

“Beautiful mustard vibrant colours in all sizes running through my three rooms which open into each other. I am delighted with them. They are 3 years old and still look great. Inxpensive too.”

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Posted 4 months ago

“So delighted with my rugs from Kukoon. Very nice addition to my home. Fast delivery and easy website to navigate.”

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Posted 4 months ago

“Buy all my rugs from Kukoon for few years now. They are absolutely fabulous. Delivery is fast and if you need to return something - its a very easy process. Couldn't recommend them enouh ❤️❤️❤️”

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Posted 4 months ago

“I placed my order and it was delivered very quickly . I was very happy with my order & I would not hesitate to order again from Kukoon Rugs .”

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Posted 4 months ago

“I have ordered a few rugs from kukoon in the last while and found them a pleasure to deal with . Rugs were fantastic quality for the price and delivery was within 2-3 days ! I had a small issue with one of the rugs and as soon as I got on to customer service , it was resolved that day . I would highly recommend them .”

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Posted 4 months ago

“Thrilled with my rug. Colour true to shade on website. Ordered it Wednesday evening and it was delivered to me Friday morning. Excellent customer service 👏”

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Posted 4 months ago

“Great service as ever!”

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Posted 4 months ago

“Have ordered previously from Kukoon Rugs and have never been disappointed. The rug arrived in good time, as promised, is exactly as I expected it to be. Superb service.”

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Posted 4 months ago

“Love this rug - really beautiful design with colours that compliment our existing decor perfectly. We have it in a high traffic area close to the back yard and with pets its great that the rug is machine washable but general stains/spills seem to come off really easily just with a cloth.”

Kukoon Rugs 5 star review on 20th May 2024

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Posted 4 months ago

“Exactly as seen on website v good price fast delivery”

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Posted 4 months ago

“This is my second purchase from kukoon rugs and the rugs are great quality it makes my bedroom nice and cosy was quick delivery to highly recommend them 🙂”

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Posted 4 months ago

“Fantastic service x”

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Posted 4 months ago

“Very good and durable, happy with my purchase”

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Posted 4 months ago

“I found Kukoon to be very helpful , I ordered the wrong rug they allowed me to return it for free”

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Posted 4 months ago

Kukoon Rugs is rated 4.8 based on 432 reviews