Little Crafts London Reviews

Name: Little Crafts London
Address: Unit 154 Maple Leaf Business Park, Manston, Kent
Rating: 4.85

4.9 Rating 421 Reviews

97 %

of reviewers recommend Little Crafts London

About Little Crafts London:

Little Crafts London is an online company, based by the Kentish seaside! Our goal is to bring you eco friendly homeware without compromising on function or style! Shop our curated collection of hand picked eco conscious kitchen storage, homewares and refillable amber glass bottles. Our amber glass bottles are made from recycled glass and come with stylish & contemporary labels carefully designed by us.

Visit Website

Phone:

07388660104

Email:

info@littlecraftslondon.com

Location:

Unit 154 Maple Leaf Business Park,
Manston
Kent
CT12 5GY

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Little Crafts London 5 star review on 21st June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality.”

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Posted 9 months ago

“Amazing quality of products ! I love them all. Reasonably priced also which is great ! Thank you xx”

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Posted 9 months ago

“Love it !!!!”

Little Crafts London 5 star review on 4th April 2024

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Posted 9 months ago

“Received my new amber hand soap and dish soap bottles today. Service was excellent and I love the look of the product in my kitchen.”

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Posted 9 months ago

“Unfortunately, my experience hasn’t been great so far. I ordered over 10 days ago and still haven’t received the delivery. I’ve emailed the company to follow-up my order but also, still no response :( Hoping they can turn this experience around somehow!”

Helpful Report

Posted 9 months ago

Dear Iram, First and foremost, I would like to sincerely apologize for the inconvenience and frustration you've experienced with your order and our customer service. It is clear that we have not lived up to the high standards we set for ourselves and, more importantly, that our customers expect from us. Upon receiving your review, we immediately took action to investigate the issue with your order. It appears, as confirmed in my earlier email, that your package was unfortunately lost in transit. While we strive to ensure every order reaches its destination on time, it seems we fell short in this instance. For this, we are truly sorry. As a gesture of our commitment to rectifying this situation and as already communicated, we have issued a full refund for your purchase. We understand that this does not change the inconvenience you've faced but hope it demonstrates our dedication to making things right. Moreover, we are currently reviewing our shipping and communication processes to prevent such incidents from happening in the future. Your experience has highlighted areas where we can improve, and we are grateful for your feedback as it helps us serve you and all our customers better. Lastly, we would love the opportunity to turn this experience around for you. If there's anything specific you have in mind or any other way we can assist you further, please do not hesitate to reach out directly to me. Thank you for bringing this to our attention, and once again, we deeply apologise for the inconvenience. We value your business and hope to have the chance to serve you better in the future. Warmest regards, Megan

Posted 9 months ago

“Great service and good quality products. Prompt delivery and pleasant communication when I needed to return an item due to over ordering. Highly recommend and will definitely use again.”

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Posted 9 months ago

“I bought the jars wirh Cork ball lids and absolutely adore them. I gave two to my friend who also adores them. I am trying to think of a reason why I should get more 🤔 and dint doubt i will . Fabulous happy and make me smile thank you xx”

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Posted 9 months ago

“Ordered white bottles and black marble tray arrived very quickly and I love them x”

Little Crafts London 5 star review on 3rd April 2024

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Posted 9 months ago

“Great company, great communication and lovely item. Would definitely order again”

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Posted 9 months ago

“Loved the products I bought from Little Crafts London. Already been admired by friends. Good service and prompt delivery”

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Posted 9 months ago

“I would have given it five stars as the jars are very cute and arrived in a timely fashion but alas two of the jars have weak suction closing and so oxygen gets in which will mean that my tea and sugar won't be as fresh as if the suction capacity was good”

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Posted 9 months ago

“Great product of really good quality and good price. Really happy with my purchase..”

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Posted 9 months ago

“Perfect salad dressing bottle”

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Posted 9 months ago

“Very smart products, carefully and well packaged. Prompt delivery. Thoroughly recommend”

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Posted 9 months ago

“Delivery was quick lovely item. I've placed another order already.”

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Posted 9 months ago

“Two lovely soap dispensers for my new kitchen. Good quality product swiftly delivered. Very happy, thank you.”

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Posted 9 months ago

“Really pleased with my purchase of the hand soap & dish soap. Saving these until I get my new kitchen. Couldn’t risk not ordering them when I saw them although my kitchen has not even been planned yet !!”

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Posted 9 months ago

“Absolutely perfect in every way! Gorgeous bottles and tray, amazing customer service and really quick delivery. Shame other companies don’t give such amazing service. Thank you.”

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Posted 9 months ago

“I have just had a new kitchen and wanted a few new stand out pieces. I am over the moon with my purchases and will definitely be ordering again from you very soon. Everything was packaged very well and delivery and communication was excellent.”

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Posted 9 months ago

“Really love it”

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Posted 9 months ago

Little Crafts London is rated 4.9 based on 421 reviews