“Great service, I look for the product online, order and they deliver. Do exactly what i would expect. I had to delay a delivery last minute to another date and they sorted it instantly.”
“The Mammoth bag of kiln-dried hardwood was very well filled with the best wood we have bought this year, mainly heavy, long burning and well-dried. Delivery was excellent with a driver who went out of his way to be helpful.”
“Excellent service. A quick response to the emailed order and the logs were delivered with in two days by Scott who dropped the bag exactly where we required it to be.
Would definitely order from Logs Direct.”
“Great company! Reliable and great value. Hassle free delivery with a great team of deliver guys that are happy, helpful and willing to go that extra mile! A+++++”
“Having ordered frommligs direct for over 5 years now we've seen a change in the bulk lig offers which we feel aren't as competitive as previous years. Service is always good, from ordering to delivery at home is usually about a week, however, recently this has been slightly longer.
The courier company used by logs direct change drivers frequently, which is expected. However, recently we've received no call from them 20 mins before to let us know they are arriving, meaning a frantic moving of cars off a driveway to accommodate the delivery.
It would be nice to have some form of loyalty scheme as we spend a large amount of money on logs and smokeless fuel so some form of loyalty discount scheme would be greatly appreciated”
“Logs are fine
Large lorry arrived unannounced, in spite of our request for a smaller one - unable to access service lane to garage (though driver managed to pull bag along lane on trolley)
No date or time of delivery agreed with carrier (by good luck my wife happened to be at home)
These points already made in email to delivery company”
“I have been purchasing logs and coal from Logs Direct for some years now. I know I can rely on them to provide good quality logs, and am able to select length, wood type and the quantity, to fit our needs and budget. Delivery has always been on time and the drivers are very helpful and friendly. Customer service is excellent, with friendly and helpful staff. I wouldn't hesitate to recommend them.”
