“ordering was easy, price was excellent, and i did search first to check prices, no delivery charge made it even better, delivery driver was chatty and polite, logs were placed where i wanted, took about 15 mins, very happy bunny.”
“Ordering was fine - but the gap between ordering and delivery was quite a wait. Appreciate it's a busy time of year.
Your next question is irrelevant - we're never offered a 'time slot' so I can't answer whether it was on time or not!
So in summary - we like the product but the courier and wait lets you down.”
“Ordering and Delivery was excellent!
However a fair amount of the logs were longer than 25cm as I had ordered to fit into my log burner.
Being an elderly widow it wasn't good as I have no way of splitting them smaller.”
“We have been ordering our wood from logs direct for over ten years now. The quality of the wood is excellent. There is always a good choice of species of wood to purchase either in bags, crates or nets.
The price is always very competitive, and delivery is very reliable within a week of ordering.
The website is very easy to use, but you will find the staff very knowledgeable and friendly if you order by phone, or are making an enquiry.
There are many companies out there offering kiln dried wood, but logs direct are the best!”
“My order was 3 days late. I had to call Logs Direct every day to find out where my order was. The company delivering my order didn't want to deliver the order because I was too far away. I think this is something Logs Direct should have been aware of this.”
“Quick delivery of nice topsoil! I would have given 5 stars but was not informed by the local delivery firm of time or day of delivery, luckily we were in! We live in Scotland so different delivery firms used. Needed a part payment refund as I ordered too much which I received promptly. I would use this firm again.”
“These logs are amazing, bought them on offer with free delivery. Burn at a good rate and would buy again. Only negative is the £40 charge for postage if I only want to buy a small amount.”
“Ordered the 3 Bags of Eucalyptus to try out. First class delivery came next day. Logs burn really well, produce a lot of heat and each log lasts approx 1hour. Will definitely be ordering again and would recommend Logs Direct. Very impressed”
