Luxe Emporium Reviews

Name: Luxe Emporium
Address: Cobalt 3.1, Newcastle Upon Tyne, United Kingdom
Rating: 4.45

4.5 Rating 211 Reviews

85 %

of reviewers recommend Luxe Emporium

4.5

Based on 211 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours

Luxe Emporium 5 star review on 1st December 2024

Matshidiso Mawele-Baldwin

Luxe Emporium 5 star review on 13th September 2024

Hilary Turnock

Anonymous

214

Anonymous

Anonymous // 01/01/2019

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“AVOID AT ALL COSTS! Ordered 2 ring sets to see which fit and looked better and closest to my original rings. Spent £200 to be told that I am unable to return these. No where did it state this on the website. They have offered a gift voucher for the second set not required and now just ignoring all of my emails when I’ve asked for return labels. Appalling company, poor quality jewellery.”

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Posted 6 months ago

“I bought the tennis necklace to go with a Mother of the Bride outfit. I am impressed with the quality of the product which looks mich more expensive than it is.”

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Posted 6 months ago

“Treated myself to the most gorgeous ring as iv seen them all over Instagram and I wasn't disappointed fit is lovely and fantastic quality would highly recommend.”

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Posted 6 months ago

“A really great company. The service was exceptional from ordering online to my delivery. The necklace was beautifully packaged. I will certainly purchase from this company again.”

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Posted 6 months ago

“I am writing to express my concern regarding I have not yet received my order, which I placed over a month ago. Despite multiple attempts to contact customer service via email, I have yet to receive a response. The customer service is not very good.”

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Posted 6 months ago

“All the jewelry I have received is beautiful I'm so in love with them.delivery was so quick just beautiful pieces and I will be ordering more .love luxe emporium.”

Luxe Emporium 5 star review on 18th May 2024

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Posted 6 months ago

“Excellent customer service! I had an issue with my purchase and after speaking to someone at Luxe Emporium I was sent replacements within a day! Highly recommend this company and their jewellery is stunning!”

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Posted 6 months ago

“Obsessed with Luxe Emporium products. Beautiful detailed jewellery from earrings, to bracelets, necklaces & rings if you want to dazzle in style then you seriously have to purchase only but the best from the two talented sisters. Here's the thing, even if there has been a minor mixup the sisters rectify the issue immediately. Their customer service is completely spot on and can I just say that their generosity goes up and beyond. I highly recommend Luxe Emporium to family and friends for gift ideas or that special little sparkle to add to your wardrobe accessories. Thank you girls for everything you have fulfilled this week with my order. Looking forward to future purchases from your site. 🩷”

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Posted 6 months ago

“I ordered 2 rings and they are absolutely fabulous!! The delivery was super fast and the packing was also amazing. Thank you so much girls for your hard work 💕 Looking forward to my next order 😍”

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Posted 7 months ago

“Absolutely stunning rings. The proof will be though when I wear them on holidays”

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Posted 7 months ago

“Luxe rings are stunning, best quality and I love wearing them when I go out to special occasions they look so expensive 💍 I purchased the gold sets”

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Posted 7 months ago

“Fast delivery and I absolutely love my necklace couldn’t ask for better”

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Posted 7 months ago

“Absolutely beautiful ring, had to send the first one back because of sizing. Service was fantastic. Also when I opened the box there is an incredible smell I emailed to ask what it was and it is a fragrance that they are producing and will be ready in the summer, it was so lovely I will be the first to buy it. Fabulous company will definitely be using again for gifts for friends and family xxx”

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Posted 7 months ago

“Really happy with my purchase great quality and looks stunning on highly recommended”

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Posted 7 months ago

“Nice and cheap but very beautiful, water resistant, shower friendly , the kind of jewellery I was looking for”

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Posted 7 months ago

“A beautiful matching necklace , bracelet and ear rings love them would recommend”

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Posted 7 months ago

“Very impressed with the service I received Prompt delivery and very well packed I was informed when my purchase was dispatched Very happy with the service.”

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Posted 7 months ago

“Nice rings but unfortunately one of the diamonds are missing from one of them only noticed it after 30 days so didn’t think a return would be accepted, only took it out of the box yesterday :(”

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Posted 7 months ago

“My ring arrived with a stone missing. I have emailed the contact address twice and no one has come back to me.”

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Posted 7 months ago

“Great customer service - bought a ring for my partner (which was too big) and the team were very helpful in organising an exchange.”

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Posted 7 months ago

Luxe Emporium is rated 4.5 based on 211 reviews