Luxe Emporium Reviews

Name: Luxe Emporium
Address: Cobalt 3.1, Newcastle Upon Tyne, United Kingdom
Rating: 4.45

4.5 Rating 211 Reviews

85 %

of reviewers recommend Luxe Emporium

4.5

Based on 211 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours

Luxe Emporium 5 star review on 1st December 2024

Matshidiso Mawele-Baldwin

Luxe Emporium 5 star review on 13th September 2024

Hilary Turnock

Anonymous

214

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely love my collection from Luxe. Had trouble ordering in the last sale so messaged on instagram and they sent me an invoice straight away. Amazing customer service and the products are incredible. I’m a huge fan x x x”

Helpful Report

Posted 5 months ago

“Delighted with my rings. They look great on and sparkle beautifully. Will be perfect for wearing on my holidays”

Helpful Report

Posted 5 months ago

“I have never come across such a fantastic company before. Very professional and caring towards their customers.”

Luxe Emporium 5 star review on 11th July 2024

Helpful Report

Posted 5 months ago

“Beautiful ring but faulty unfortunately. Missing a stone. Also seen other reviews mentioning the same issue. Not worth the hassle if you specifically buy the item for a holiday/ hen or honeymoon.”

Helpful Report

Posted 5 months ago

“First time buying from Luxe. Really love my new earrings! I always struggle to find good quality Huggies with a good clasp and so far so good. The packaging and personal message was a really nice touch. Also have to mention the super quick delivery, even though I'm pretty sure I just paid for standard. I will definitely purchase from Luxe again.”

Helpful Report

Posted 5 months ago

“Love the items i have received however one item was missing from my order and im struggling to get any responses when i chase up where the rest of the order is”

Helpful Report

Posted 5 months ago

“There amazing!! Really take the time in helping with individual circumstances and do what they can to help! Would recommend over and over again! And they jewellery is amazing . 😻”

Helpful Report

Posted 5 months ago

“Really pleased with the rings. The rings look great. Very blingy.”

Luxe Emporium 5 star review on 17th June 2024

Helpful Report

Posted 5 months ago

“Absolutely beautiful, present from my husband and I loved it..🥰”

Helpful Report

Posted 6 months ago

“Excellent customer services - jewellery is beautiful”

Helpful Report

Posted 6 months ago

“Good value, and as described”

Helpful Report

Posted 6 months ago

“I still havent received my order and I ordered over a week ago.”

Helpful Report

Posted 6 months ago

“I placed my initial order with Luxe as I had seen them advertised on Instagram can honestly say I wasn’t disappointed, a lot of comments from friends which prompted me to purchase again. The ordering system is great and you are kept up to date on a timely manner”

Helpful Report

Posted 6 months ago

“I ordered a wedding set and it was just as described, lovely, sparkly, looks gorgeous, wanted a bit extra blingy so I ordered a third band to go with and now it's perfect! Lovely packaging, and quick service. Thank you!”

Helpful Report

Posted 6 months ago

“Beautiful ring and beautifully packaged with a little personalised note. Thank you, will definitely shop with you again x”

Helpful Report

Posted 6 months ago

“Don’t recommend”

Helpful Report

Posted 6 months ago

“This is my third purchase and again another gorgeous piece of jewellery. Pictures are very accurate that they display too. I definitely recommend and will buy again.”

Helpful Report

Posted 6 months ago

“My order came wrong I got sent the complete wrong ring to what I ordered, it’s stunning but again not what I ordered. I then contacted regarding being sent the wrong order and have had 0 response which is quite disappointing. Overall the jewellery is gorgeous from here but I’m not very satisfied about receiving the wrong thing and getting no help to resolve the issue.”

Helpful Report

Posted 6 months ago

“Very disappointed a stone has fallen out less the an a week after receiving it. Even more disappointed, I have not had a response from customer services.”

Helpful Report

Posted 6 months ago

“I have purchased 6 pieces of exquisite jewellery from Luxe Emporium. Each piece is absolute beautiful. 🤩 the quality and workmanship is amazing also the attention to detail and packaging. Customer service and communication 10/10. Well done girls!!!! 💕”

Helpful Report

Posted 6 months ago

Luxe Emporium is rated 4.5 based on 211 reviews