Mark's Appliance Reviews

Name: Mark's Appliance
Address: 1507 Troy Rd, Edwardsville, Illinois
Rating: 4.71

4.7 Rating 610 Reviews

93 %

of reviewers recommend Mark's Appliance

Company Reviews

Metrics

4.7

Based on 610 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

$Read Mark\'s Appliance Reviews$

Mark's Appliance 5 star review on 10th August 2024

Cindy Sheehan

Mark's Appliance 5 star review on 5th June 2024

Perry & Patti Cochran

Mark's Appliance 5 star review on 25th May 2024

Donna Maddox

Mark's Appliance 5 star review on 17th March 2024

Sonni Koehler

Mark's Appliance 5 star review on 16th February 2024

Sharen

Anonymous

Anonymous // 01/01/2019

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“We've utilized Mark's Appliance over the last 20 years for our appliance needs. They are customer focused, friendly and provide a variety of great products and service. Support Local - It's worth it !!”

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Posted 1 month ago

“Tge Best customer service and knowledgeable. Answered all my questions and helped me get the right Appliance for my budget. I will be back.”

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Posted 1 month ago

“Great service!”

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Posted 1 month ago

“Very helpful.”

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Posted 1 month ago

“Great customer service and very easy to work with. Will always look at Mark’s Appliances before going anywhere else.”

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Posted 1 month ago

“Kevin was friendly and handled our dishwasher purchase efficiently. I did my research. Knew what I wanted. It was priced competitively with the big box stores and the install was lined up immediately with email and text follow-ups. Buy local and you get much, much more.”

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Posted 1 month ago

“Connor first came down to check our washer, I had just installed a new pump because of a big leak, put in back together, ran fine but still had a small leak, Connor said washer too old for parts, that’s why we went you folks, good service….Drew got us fixed up….Phil Acton”

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Posted 1 month ago

“Great Products and company backed support for repair of products for home needs. I use them for all kitchen appliance needs.”

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Posted 1 month ago

“Mary was extremely helpful in assisting me with selecting a new washer. She went above and beyond. Great customer service!”

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Posted 1 month ago

“Kevin was very patient and knowledgeable when answering all our questions about the appliances.”

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Posted 1 month ago

“This past week was my 2nd time that I have purchased an appliance from Mark's. Both times that I have shopped their store I found better prices and better customer service (in store salesmen and in home service) than ANY other appliance store that I have shopped at before, hands down better!! Anytime I know of someone who is in the market for any new appliance I tell them to go to Mark's and they will not be disappointed!! Thank you Mark's for being what this world needs as a kind, friendly, professional, and budget caring store that truly cares about their customers and helping in every way possible to meet their needs!!”

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Posted 1 month ago

“Always a good experience at Marks but this visit was exceptional because I had the pleasure of working with Abram Harper. He was so kind and very thorough explaining what I needed to know. about my purchase. He was an all around comfortable person to talk to and you didn’t get the feeling he was just doing a sales pitch. He genuinely cares. He’s definitely a keeper!! Thank you Abe for everything, much appreciated. Debbie Foster”

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Posted 1 month ago

“courteous service!”

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Posted 1 month ago

“I love the new show room! It is spacious and you have the opportunity to see so many appliances. I worked with Brent Husky yesterday and he was great. He was very informative and patient with all my questions. Overall, it was a great experience and I would highly recommend Mark's Appliances to friends and afmily.”

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Posted 1 month ago

“We needed a new refrigerator and worked with Abe. Only 2 models would fit in the space we have and after selecting the one we wanted, Abe was very thorough with all the details regarding delivery, warranties and service. I felt that he just wasn't making a sale but actually cared about our needs. We will be back for other appliances as needed!”

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Posted 1 month ago

“Brent was very helpful in choosing our appliances for our remodel of our kitchen.”

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Posted 1 month ago

“Salesman was very friendly and answered all our questions.”

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Posted 1 month ago

“Justin Hill is a very professional and courteous person Answered texts promptly and arrived at appointments on time. Gave many options as to whether to repair or replace appliance. I give him 6 stars on a five star scale.”

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Posted 1 month ago

“Very pleased with our purchase of a new refrigerator. Got a great price and the delivery was totally professional. They were punctual and knew what they were doing. Total experience was easy and no hassle.”

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Posted 1 month ago

“Thank you. The delivery guys were helpful and timely. Would recommend to others”

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Posted 1 month ago

Mark's Appliance is rated 4.7 based on 610 reviews