Mark's Appliance Reviews

Name: Mark's Appliance
Address: 1507 Troy Rd, Edwardsville, Illinois
Rating: 4.71

4.7 Rating 610 Reviews

93 %

of reviewers recommend Mark's Appliance

Company Reviews

Metrics

4.7

Based on 610 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

$Read Mark\'s Appliance Reviews$

Mark's Appliance 5 star review on 10th August 2024

Cindy Sheehan

Mark's Appliance 5 star review on 5th June 2024

Perry & Patti Cochran

Mark's Appliance 5 star review on 25th May 2024

Donna Maddox

Mark's Appliance 5 star review on 17th March 2024

Sonni Koehler

Mark's Appliance 5 star review on 16th February 2024

Sharen

Anonymous

Anonymous // 01/01/2019

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“Good selection, employees are helpful”

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Posted 1 month ago

“Very friendly..knowledgeable..”

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Posted 1 month ago

“We’re very pleased with Mark’s Appliances and customer service.”

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Posted 1 month ago

“Professional, personable”

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Posted 1 month ago

“Drew was very helpful and respectful. He know the answers to any question without and hesitation. I was very happy and satisfied. Thank you”

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Posted 1 month ago

“The sales staff was very helpful and explained my options, taking into consideration of my needs and views. This is the second household appliance I have purchased here and I highly recommend them.”

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Posted 1 month ago

“Very helpful - and able to get installation quickly”

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Posted 1 month ago

“Todd at Jerseyville location was very nice. He answered my questions and my husband and I are pleased with our purchase.”

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Posted 1 month ago

“The repairman was on time, very personable and did the repair in a short amount of time. He was very informative about the problem and assured us his repair was warranted for one year.”

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Posted 1 month ago

“Always super service.”

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Posted 1 month ago

“The staff is very helpful in picking out the right appliance for your needs. Plus, they deliver when they say they will. That's sort of rare these days, you know, people keeping their word. We have bought several appliances from Mark's since moving to Edwardsville and will continue to do so in the future. Why change from a good thing?”

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Posted 1 month ago

“All repair people were excellent and courteous. I am not thrilled with the Whilpool clothes washer which seems to not be able to be fixed. Thank you for the loaner Maytag washing machine.”

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Posted 1 month ago

“Jerry was fantastic. Nice, helpful, polite, and really great experience.”

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Posted 1 month ago

“Very helpful and friendly service.”

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Posted 1 month ago

“Brent is excellent we told him what we wanted and he took us right to it, he answered all of our questions and was very professional and down to earth. My only suggestion would be that you wait until after the appliance has been delivered before you send a survey out so we can really make a good review, but so far excellent.”

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Posted 1 month ago

“Professional sales person, showed options, answered our questions , we didn’t feel rushed, very satisfied”

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Posted 1 month ago

“Thanks again. Davis Family.”

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Posted 2 months ago

“Wonderful”

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Posted 2 months ago

“Great sales and service!”

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Posted 2 months ago

“The dishwasher I wanted was in stock unlike Lowe’s and Home Depot thank you very much .Kevin Wallace was very helpful in loading and answering all questions GREAT JOB !!!”

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Posted 2 months ago

Mark's Appliance is rated 4.7 based on 610 reviews