Mark's Appliance Reviews

Name: Mark's Appliance
Address: 1507 Troy Rd, Edwardsville, Illinois
Rating: 4.71

4.7 Rating 610 Reviews

93 %

of reviewers recommend Mark's Appliance

Company Reviews

Metrics

4.7

Based on 610 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

$Read Mark\'s Appliance Reviews$

Mark's Appliance 5 star review on 10th August 2024

Cindy Sheehan

Mark's Appliance 5 star review on 5th June 2024

Perry & Patti Cochran

Mark's Appliance 5 star review on 25th May 2024

Donna Maddox

Mark's Appliance 5 star review on 17th March 2024

Sonni Koehler

Mark's Appliance 5 star review on 16th February 2024

Sharen

Anonymous

Anonymous // 01/01/2019

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“Kevin was amazing at helping us pick out appliances for our new home. He helped narrow it down for us. It was a very easy process.”

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Posted 3 months ago

“Fabulous service from purchasing to delivery.”

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Posted 3 months ago

“We visited the Jerseyville store a couple times and decided to purchase 6 appliances, great prices but Mary is what pushed us to buy. The customer support she gave was wonderful, will be back for sure.”

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Posted 3 months ago

“Working with Abe was a pleasure. Able to meet competitor prices deliver in a timely manner much quicker than what was anticipated I will return again thank you Abe for your excellent customer service skills.”

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Posted 3 months ago

“Satisfied so far”

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Posted 3 months ago

“Best deals, great service , happy to buy Local in Edwardsville”

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Posted 3 months ago

“The staff was helpful. The prices were competitive Good selection., and the insurance of fast repairs of needed is fantastic”

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Posted 3 months ago

“Always the best service!!!!”

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Posted 3 months ago

“Great Service!”

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Posted 3 months ago

“Kevin gave great service. Assisted every way possible. Great job.”

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Posted 3 months ago

“honest pricing very efficient”

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Posted 3 months ago

“My experience at Mark's Appliance was super! First, there were so many appliances on the show-room floor that I could examine instead of just read about on a description sheet or on-line. I "met" the appliances "in person"! While there were many appliances, the store did not feel crowded, but well-organized and clean. Most importantly, Paula took good care of me. She knows how to treat a customer. I'm not one who wants a clerk hovering over me. She right away said for me to go looking, touching, opening doors, exploring the appliances on my own. She was within hearing distance to answer any questions. Then, when I was ready for her, she left her desk, came out onto the floor, and helped me to select the best appliances to fit my needs. She was so helpful without being pushy at all. When I returned after about 2 weeks to actually purchase the 7 appliances for my new house, Paula knew who I was, remembering my face and name! I was impressed. I learned that after I had left the store following my initial visit, she had continued to work on getting me the best deal possible, resulting in saving me an extra $200! What a pleasant surprise when I came in 2 weeks later to make the purchase! I have since told several different people about my great experience at Mark's Appliance!”

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Posted 3 months ago

“Very easy to deal with.”

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Posted 3 months ago

“I viewed the refrigerator I bought online. I had questions regarding dimensions, delivery and pickup, and specifics regarding the GE model I bought. I called, the phone was answered by Paula, who is knowledgeable and helpful. I was informed regarding the delivery schedule; with added help in consideration of my time. The delivery crew were friendly and professional. I appreciate all that I have mentioned here; that is rare if possible in the big box stores. The prices are competitive and you get personal, friendly, knowledgeable attention.”

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Posted 3 months ago

“Salesman Brent was very helpful and friendly.”

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Posted 3 months ago

“Jerry was very helpful. He understand exactly what we needed when purchasing our refrigerator.”

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Posted 3 months ago

“Very Prompt,and friendly”

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Posted 3 months ago

“We were shopping for a new dishwasher. Sales person in Jerseyville was very informative and helpful. We were able to purchase what we wanted. Delivery and installation was an option, but we chose to pick up the dishwasher, the same day at the Edwardsville warehouse and install ourselves. The new dishwasher was up and running by early afternoon the same day!”

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Posted 3 months ago

“The product I came to get was in stock and an appointment for service was easily and conveniently made.”