Martha Brook Reviews

Name: Martha Brook
Address: Martha Brook Ltd, 1110 Great Western Road,, London, London Borough of Hounslow
Rating: 4.90

4.9 Rating 384 Reviews

97 %

of reviewers recommend Martha Brook

4.9

Based on 384 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

02031760900

Email:

hello@marthabrook.com

Location:

Martha Brook Ltd,
1110 Great Western Road,,
London
London Borough of Hounslow
TW8 0GP

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Martha Brook 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful experience. Painless. Arrived timeously and perfectly.”

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Posted 2 weeks ago

“Excellent service, beautiful diary and prompt delivery, well packed.”

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Posted 2 weeks ago

“Beautifully made! Perfect present!”

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Posted 3 weeks ago

“I ordered replacement pads for a desk top note pad - the price point was absolutely ridiculous. It was £7 for about 100 holepunched a5 pages - complete mick take - to the point where it genuinely really annoyed me”

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Posted 3 weeks ago

Hi Daryl, Thank you for your review. I'm sorry to hear you aren't fully delighted with your refill. These are the same as the ones that arrive with the vegan leather desk pad and are made from the highest quality paper. They are also perforated at the top too, making this easy to rip without damaging other pages. If your order was within the last 30 days, the item is unused and in perfect condition, you are welcome to return the refill to us for a refund, as per our returns policy. Please do reach out to our team at hello@marthabrook.com to let us know how you wish to proceed. Best wishes, Christie at Martha Brook

Posted 2 weeks ago

“Very pleased with the pencil case. Just very dissatisfied with the fake Martha brook advent calendar purchased from another site. I know it’s not this companies fault but total waste of £30. Writing this for others to be aware of where to buy”

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Posted 3 weeks ago

“Excellent service and product,would not hesitate to use again and recommend to friends and family.”

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Posted 3 weeks ago

“Beautiful gift bought for a friend. She loved it! Speedy delivery.”

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Posted 3 weeks ago

“I recently wrote a review but it appears I was victim to a counterfeit product. Please be aware to purchase from reputable sites. The real calendars look amazing!”

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Posted 3 weeks ago

“Lovely book.”

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Posted 3 weeks ago

“Ordered Christmas organiser - it’s stunning and I absolutely love using it! Great quality, very thoughtful sections and enough for 2 years! Only order from the official website - anywhere else is a fake copy and you will be disappointed with the quality. We all know the quality is poor from Wish, Temu, etc. so don’t buy and also don’t support the scammers stealing the beautiful designs of boutique (small) businesses. I love my stationery from Martha Brook and will be ordering more!”

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Posted 3 weeks ago

“Bought a wedding planner as a gift for a colleague. Delighted with the quality of the product and promptness of delivery. Beautifully wrapped and packaged, too”

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Posted 4 weeks ago

“Very quick delivery and great products”

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Posted 4 weeks ago

“AS THE ORDER IS AN ADVENT CALENDAR I HAVEN'T OPENED IT YET BUT IT LOOKS VERY NICE ON THE OUTSIDE OF THE BOX!”

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Posted 1 month ago

“Problem free transaction, while ordering from another country. Fast delivery and lots of nice products to choose from.”

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Posted 1 month ago

“Nice company. Just wish there had been more information on what my book included as I wouldn't have got it and sadly once personalied, I don't think I can return it.”

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Posted 1 month ago

“The recipient was very happy with the beautiful diary. I will definitely use Martha Brook again. Easy and efficient to place order. Thank you”

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Posted 1 month ago

“My order was personalised with something ad-hoc, my query answered quickly, my order dealt with promptly and the finished article perfect for my needs. Gift wrapped too.”

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Posted 1 month ago

“Prompt delivery of my absolutely beautiful advent calendar, 😀😀😀”

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Posted 1 month ago

“Ordered stationary advent for my new daughter in law in Hong Kong. She absolutely loves it. So impressed with how the delivery was handled, keeping me informed of the progress right up to delivery. Fantastic goods and customer service.”

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Posted 1 month ago

“I just purchased my first ever Martha Brook product and I love it. It’s beautifully , luxury at my finger tips, and speedy delivery. As a big stationary fan, good quality is what I look for. Many products I’ve received and returned because they have been less than perfect. This will not be my last purchase either as I’m just about to checkout!!”

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Posted 1 month ago

Martha Brook is rated 4.9 based on 384 reviews