Hi Mary! We are so happy to hear that you love your new Pjs😍 We’ll continue striving to provide exceptional products/services and outstanding customer care to make every interaction with us remarkable. 💕
“I abolutely love these PJs! I have trouble finding a set that fits me just perfect and these do. Plus the material is so soft. Finally, I can have nice night clothes!”
Hi Amy! Thanks so much for the awesome review! We’re so glad that you love our pajamas! Our brand wouldn’t be successful without customers like you, so please keep the feedback coming! Serving you is our joy, and we truly appreciate your support😊
“I love your pajamas. One problem though. Your short sleeve top that buttons down the front fits more like a large and I ordered an XXL because I like my pjs really loose. I will not order any more button tops. Other than that they are so soft and love the material.”
Hi Elaine! Thank you for ordering with us and for your four-star review and your honest feedback! We are constantly evaluating our products and customer feedback, so I have passed this feedback along to our internal teams so that they can keep this in mind for future collections. We hope the next purchase you make with us can bring you five-star satisfaction🥰
“I was so excited about getting my products from Mary Square. My 40 ounce mug came and it was awesome. Unfortunately, two of the coffee mugs I ordered arrived broken. I promptly got in touch with customer service and Sophie took great care of me. I absolutely love everything I purchased and look forward to adding to my new "Mary Square" collection”
Thank you so much for your amazing review of your recent experience with your order! We are so sorry that your mugs were delivered damaged, but we're so happy to hear about the customer service you received and that we were able to get this taken care of! We can't wait to serve you again soon🥰
Hi Tina! Thank you so much for taking the time to leave us a review! We are so glad you found our brand and have enjoyed your purchase🥰 Serving you is our joy, and we truly appreciate your support!
“Love my new pajamas, this was my first purchase. I will definitely be shopping again with this company. Speedy delivery and fantastic pajamas. They are super soft and breathable. Perfect for Key West vacation!”
Hi Cynthia! Your five-star review means the world to us! We’re so glad that you love your new pajamas! Our brand wouldn’t be successful without customers like you, so please keep the feedback coming🥰
Hi! We are grateful that you took the time to leave us a review! We are so happy that you love your new pajamas and have enjoyed them enough to purchase again! We appreciate your support💕
Hello Julia! We are so sorry that the shipping carrier lost your package! Once it leaves our warehouse we no longer have control over it and it is fully in the hands of carrier. We understand how frustrating this can be! We are happy that we were able to send you a replacement and it is on the way to you now! We apologize for any inconvenience and we are glad we were able to resolve this!
Hello! Your review means the world to us💖 We’re thrilled you like it just as much as we do! Your feedback is so important in helping us curate even more amazing looks.
Hey Cheri! Thank you so much for taking the time to leave a 5-star review! We are thrilled that you love them and we can't wait to serve you again soon :)
Hello Denise! Thank you for ordering with us and for your four star review, we are so happy to hear that your shopping experience with us has been a positive one, we hope the next purchase you make with us can bring you a five star satisfaction.
“I ordered a gift over two weeks ago. The tracking number only shows that the order is waiting to be picked up. I reached out to customer service once and was told that the order is on the way. After another week, I reached out to customer service again to be told they would look into it and get back with me shortly. Have yet to hear back from them. Called the customer service number and recording said to leave name and number. Very disappointed and have yet to have package delivered but you can bet my bank account was tapped on the very day the order was placed. Is it possible to talk to a human at this company?”
Hi Jill! I'm so sorry there was an issue with the shipping carrier losing your package. We're happy that one of our customer service representatives was able to file a lost package claim on your behalf and ship you a replacement at no cost to you! We hope you are enjoying your new item and we hope we can serve you again in the future!
