“Hit a snag with the "chat" box and sizing on an item I was interested in so sent an email, and was answered straight away. The website was rectified quickly and I was able to order. First class service would highly recommend. My order was received within 3 days of payment, perfectly packaged and absolutely delighted with all my purchases.”
“Super easy online checkout process and my hat is gorgeous and exactly what I expected. Unfortunately it was a size too big. I contacted the team who were happy to make an exchange. My in laws live near the showroom and were happy to take the hat back and exchange it for me. Todd (owner/ops manager) was happy to accommodate and gave me his mobile number to ring to confirm that someone would be there to make the exchange. Extremely impressed all round with Me & The Brave from the quality of my gorgeous hat to the excellent customer service!”
“I originally bought the Charlie, but exchanged it for the Matiu which seems to fit my style better. Both styles are clearly well made, and customer service was really easy for returns/exchanges.”
“Awesome staff , rang me about my order and ended up recommending a different size which ended up being perfect as I bought the hat as a gift for my partner , fits great, looks great, and arrived only a few days after order”
“I love these hats 😍 they are that much more gorg in person! Fitting is amazing and it definitely dresses up an outfit, giving it that final touch! I’ve purchased a hat for my māmā and mutiple for myself until I have one in every colour lol. Shipping is super quick and friendly customer service always :-) would recommend again and again!”
