Miridia Acupuncture Technology Reviews

Name: Miridia Acupuncture Technology
Rating: 4.87

4.9 Rating 356 Reviews

97 %

of reviewers recommend Miridia Acupuncture Technology

4.9

Based on 356 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products.State of the art..best I've seen on the market, with excellent responsive support and continuing education. They are definitely the leader in the field making it easier for practitioners to treat patients with auricular therapy.”

Helpful Report

Posted 3 years ago

Thank you so much for your review, James! We are so glad that you use and love our products. Thanks for sharing your experience and for being our customer!

Posted 3 years ago

“Thank you Miridia Technology Inc. for making it so easy for me to purchase and receive my laser pen set. I have been able to implement the use of the pens into my practice and am very pleased with the results. Looking forward to trying some other tools in the future.”

Helpful Report

Posted 3 years ago

We're so glad that the process of receiving your laser pens was simple, and that you are pleased with them! We're excited for you to try some other tools in the future! Thanks so much for leaving a review :)

Posted 3 years ago

“There should be another system of mailing, like EPS or Fedex ??? to send one enveloppe to Canada BC. $40.00 for mail is a bit much don't you think. You by for $20.00 and to get here cost $70.00. well. That stop you from whant to by more. Gilles The product is cool and practicle.”

Helpful Report

Posted 3 years ago

We always appreciate feedback! International mail is tricky, especially for a small company with limited international orders. We are always seeking to improve and hope that we can find a better postage option for Canada in the future!

Posted 3 years ago

“Wow! So refreshing! Everyone is so supportive and helpful not to mention polite. Perfect service and attention to detail. They give so much, and no egos in the way. - not many companies like this these days. Thank You so very much and for your wonderful products. They always get back quickly but as I'm in UK obviously I have to wait for the office to reopen - not an issue at all.”

Helpful Report

Posted 3 years ago

Wow, thank you so much, Diane, for such a positive review! We are so glad that you've had a good experience with our customer care team. We care so much about our customers and about the acupuncture industry. We appreciate your loyalty, kindness, and time in leaving us a review. Thank you!!!

Posted 3 years ago

“Quick order processing. Happy with the pen laser so far.”

Helpful Report

Posted 3 years ago

We're glad that your order arrived quickly and that you're happy with your product! Thanks for taking the time to leave a review for us!

Posted 3 years ago

“Awesome service!!!”

Helpful Report

Posted 3 years ago

We're so glad to hear it! Thanks for letting us know!

Posted 3 years ago

“I recently ordered a Photizo light therapy unit from Miridia to be shipped to me in Canada (where there are no dealers). The ordering process online was very easy and quick. I received confirmation and an important notice regarding possible import and tax fees that could be added to my order when it came through customs. I emailed Miridia to ask of their experience shipping to Canada in the past and was quickly answered and my concerns allayed. My unit was shipped the same day and tracking permitted me to follow its progress daily. It arrived just over a week later. We were charged taxes and an import fee, but that was expected thanks to Miridia's prompt and accurate description of the process. The unit arrived fully charged and we've been enjoying the benefits every day since. I recommend Miridia for personal service, polite and timely communication and swift processing.”

Helpful Report

Posted 3 years ago

So glad to hear about your positive experience with our customer service team! We really care about our customers and always try to respond swiftly and accurately to requests and concerns. Thanks so much for sharing such a thorough review of your experience. We hope you love your Photizo!

Posted 3 years ago

“Sir, many many thanks to you and all the members of Miridia, I am really delighted to have these equipments; regards”

Helpful Report

Posted 3 years ago

Thank you so much for letting us know - we're so glad you're happy with your tools! We are happy to serve and provide.

Posted 3 years ago

“Dear Miridia team, Having recently purchased your Acugraph 5 Practice Builder Package Enterprice and answering your request for feedback, which I appreciate since it shows you are using feedback to improve products and services, I am glad to phrase my impression so far in a couple of items. I enjoyed very much: • A correct, well organized, early informed and fast delivery of ordered products (within 10 days) • A pre-delivery warning of involved import taxes and duties, such that delivery and payment could be done on mutual agreement • A swift access to the systems and easy download of required software • A handsome and easy guidance for installation of hard- and software • A nice, friendly and professional collaboration with focus on understanding, practical needs and including feedback of users and therapists. • Very clear guidance through the educational material, training and webinars Very many thanks for the professional approach. Glad to be member of global Acugraph users team. Chantal (Belgium)”

Helpful Report

Posted 3 years ago

Thank you so much, Chantal! What a thoughtful and comprehensive review. It is a pleasure to work with you and we are so grateful that you're part of our team and family. Wishing you the very best!

Posted 3 years ago

“Best customer service and warranty. They always have my back.”

Helpful Report

Posted 4 years ago

Thanks so much for the review, Dr. McCollum! We're so grateful you've been a loyal customer all these years!

Posted 4 years ago

“Great service, fast and quickly found out the part I was looking for was already included in my enterprise plan and so they saved me money.”

Helpful Report

Posted 4 years ago

So glad to hear that you were so pleased with your service! We love our customers and always strive to take great care. Thanks for being our customer :)

Posted 4 years ago

“The Photizo that I bought from Miridia is very helpful. I use it on all three of my horses. My mare has an acute condition. As she is improving I wanted to find out if the device is in fact helpful. I have been using it every day and can see improvement. Then I purposely did not use in for one day and felt that she was limping more than the day prior. As I am trying a lot of different supplements and approaches to aid her recovery, I felt that this might give me a clue with regards to what degree the Photizo treatment aids in her recovery. I am impressed and will continue to use it.”

Helpful Report

Posted 4 years ago

This is a great experiment, and a cool story! Thank you so much for taking the time to share your results with us here. Photizo is such a great tool for helping animals and pets to recover and thrive!

Posted 4 years ago

“Very helpfull helpdesk. Quick respons. Good information about solution and warranty.”

Helpful Report

Posted 4 years ago

We're so glad that you have received quick responses, and good information. Thank you for leaving us a review!

Posted 4 years ago

“Using this on my dog with a knee injury it really seems to be helping .”

Helpful Report

Posted 4 years ago

We appreciate your review and we're so glad this is helping your pup! Thanks for sharing!

Posted 4 years ago

“fast and friendly service 👍”

Helpful Report

Posted 4 years ago

Thank you for leaving a review, Ruth! We're so glad you had a positive experience!

Posted 4 years ago

“Excellent customer service. Wonderful expertise and teaching videos and seminars. Amazing tools.”

Helpful Report

Posted 4 years ago

Thank you so much for your feedback, Jerald! This means the world to our business.

Posted 4 years ago

“I have nothing but positive feedback regarding Miridia Technology. Every time I need help with something, big or small, everyone I have spoken to has been extremely helpful, knowledgeable and pleasant...and this has been after over 10 years of using their products! During the pandemic, which has been difficult for everyone, they stepped it up even more and supported our acupuncture community by giving away free CEUs and creating a sense of community amongst us internationally no less! I am forever grateful!”

Helpful Report

Posted 4 years ago

Jackie, thank you SO MUCH for this review. It means the world from us to hear from happy customers like you. We're so glad that you continue to trust us with your business and friendship year after year. Keep doing the amazing work you're doing and we look forward to continue to serve you for years to come.

Posted 4 years ago

“Customer service is terrific. Always get things done quickly and efficiently. Very helpful answering questions.”

Helpful Report

Posted 4 years ago

Shelley, thank you! We're so happy to hear that your interactions with our customer service team have been so positive. Thanks so much for being our customer!

Posted 4 years ago

“Delivery was so bad”

Helpful Report

Posted 4 years ago

Hello Jeong, Unfortunately with the shipping delays due to the inclement weather in Texas, deliveries have been unpredictable with every carrier, in every state. We always ship out orders within 1-2 business days and from there, it is out of our control and in the hands of the shipment carrier. We always choose the carrier that will be most efficient based on the size of the package and the delivery distance, and we also offer free shipping, which offers the disclaimer of 5-10 business days. We're sorry to hear that your delivery was affected by the nationwide delays and hope your product will be satisfactory! Thanks for the feedback.

Posted 4 years ago

“I LOVE my neck/shoulder pad. I use it almost every night to help unwind from the day. 👍”

Helpful Report

Posted 4 years ago

We're so glad to hear that the shoulder wrap has been a relaxing addition to your routine! Thanks so much for sharing your thoughts here!

Posted 4 years ago

Miridia Acupuncture Technology is rated 4.9 based on 356 reviews