Dear Customer,
We thank you for your kind feedback and for choosing our services. Your satisfaction confirms our commitment to maintaining high professional standards💙.
Kind regards,
MTCGAME Support Team.
Dear Customer,
We thank you for your kind feedback and for choosing our services. Your satisfaction confirms our commitment to maintaining high professional standards💙.
Kind regards,
MTCGAME Support Team.
Dear Customer,
We thank you for your kind feedback and for choosing our services. Your satisfaction confirms our commitment to maintaining high professional standards💙.
Kind regards,
MTCGAME Support Team.
Dear Customer,
Thank you for taking the time to share your feedback. We sincerely appreciate your positive review and are pleased to know that our service met your expectations💙.
Kind regards,
MTCGAME Support Team.
Dear Customer,
We thank you for your kind feedback and for choosing our services. Your satisfaction confirms our commitment to maintaining high professional standards💙.
Kind regards,
MTCGAME Support Team.
Dear Customer,
We thank you for your kind feedback and for choosing our services. Your satisfaction confirms our commitment to maintaining high professional standards💙.
Kind regards,
MTCGAME Support Team.
Dear Customer,
Thank you for taking the time to share your feedback. We sincerely appreciate your positive review and are pleased to know that our service met your expectations💙.
Kind regards,
MTCGAME Support Team.
Dear Customer,
We thank you for your kind feedback and for choosing our services. Your satisfaction confirms our commitment to maintaining high professional standards💙.
Kind regards,
MTCGAME Support Team.
Dear Customer,
We thank you for your kind feedback and for choosing our services. Your satisfaction confirms our commitment to maintaining high professional standards💙.
Kind regards,
MTCGAME Support Team.
Dear customer,
We sincerely apologize for the negativity you experienced. Our team is determined to identify and solve the problem immediately. To do that, please share your purchase email address and order number for verification.
In the meantime, please do not hesitate to contact our live chat support to check your order or if you have any further needs or questions. We are always here to help 💙.
Best regards,
MTCGAME Support Team
Dear Customer,
Thank you for taking the time to share your feedback. We sincerely appreciate your positive review and are pleased to know that our service met your expectations💙.
Kind regards,
MTCGAME Support Team.
Dear Customer,
Thank you for taking the time to share your positive experience with us. We are truly grateful for your kind feedback and your trust in MTCGAME. Knowing that our products and services have met your expectations is incredibly rewarding for our entire team.
We continuously strive to provide a seamless, secure, and reliable experience for all our customers, and your review serves as a great motivation for us to maintain and improve our standards. We sincerely appreciate your support and look forward to serving you again in the future💙.
Best regards,
MTCGAME Support Team
Dear Customer,
Thank you for taking the time to share your positive experience with us. We are truly grateful for your kind feedback and your trust in MTCGAME. Knowing that our products and services have met your expectations is incredibly rewarding for our entire team.
We continuously strive to provide a seamless, secure, and reliable experience for all our customers, and your review serves as a great motivation for us to maintain and improve our standards. We sincerely appreciate your support and look forward to serving you again in the future💙.
Best regards,
MTCGAME Support Team
“I couldn’t complete the second transaction because your system declined my first payment. I then used a second card to make the payment, which triggered the KYC verification.
I have already provided my ID, a selfie, a selfie with the required information, my email, and proof of payment. However, you are now asking me to provide all of this information together in a single photo.
Why is this additional photo necessary? I am concerned about providing such sensitive personal and financial information to third parties.
I would like to file a complaint regarding support agent -131 (Jill) and the way my case was handled.”
Dear Customer,
We sincerely apologize for the negative experience you had. First, we want to explain the general requirement for customer identification ( KYC ). Service providers must identify and verify their customers' identities. This information is crucial for fighting financial crimes and helps protect our customers while ensuring a smooth shopping experience. Therefore, the law requires us to have this information for high-volume purchases. Thank you for reaching out. We have reviewed your case and it appears that your order was delivered after we received your KYC documentation:
https://prnt.sc/KD5dhMRTuPFu
We kindly recommend reaching out to our live support team for immediate assistance and we are here to help resolve any issues💙.
Best Regards,
MTCGAME Support Team
“I bought a psn code and i never received it. I tried contacting support , they initially told me it is being processed then later said no purchase history can be found on my email even after showing proof of payment!”
Dear customer,
We sincerely apologize for the negativity you experienced. Our team is determined to identify and resolve the issue immediately. After checking we found that your code was delivered in the purchased products section in your MTC account. Please log in to find it:
The delivery date was set for 29-08-2026
https://prnt.sc/4vES0hOvfHIe
If you require further assistance, please do not hesitate to contact us 💙.
Best Regards,
MTCGAME Support Team
“very aggervated spent over 500 with them this morning with no issues tried to buy another 200 and they told me i have to use an id for verification then after i uploaded everything they told me they only accept passports for usa residents”
Dear Customer,
We sincerely apologize for the negativity you experienced. Our team is determined to identify and resolve the issue immediately. After checking we found that your order was Not delivered and it was refunded to your bank.
If you need any help don't hesitate to contact us again .
Best Regards,
MTCGAME Support Team
Estimado Cliente,
Gracias por su evaluación positiva. Nos complace haberle brindado una experiencia satisfactoria y agradecemos su confianza en nuestra empresa.💙
Saludos cordiales,
Equipo de Soporte de MTCGAME.
Estimado Cliente,
Gracias por su evaluación positiva. Nos complace haberle brindado una experiencia satisfactoria y agradecemos su confianza en nuestra empresa.💙
Saludos cordiales,
Equipo de Soporte de MTCGAME.
“worked for me LATAm I advise anyone having problem to contact live support they are friendly and helpful and either you get recharge or code not scam at all”
Dear Customer,
Thank you for taking the time to share your positive experience with us. We are truly grateful for your kind feedback and your trust in MTCGAME. Knowing that our products and services have met your expectations is incredibly rewarding for our entire team.
We continuously strive to provide a seamless, secure, and reliable experience for all our customers, and your review serves as a great motivation for us to maintain and improve our standards. We sincerely appreciate your support and look forward to serving you again in the future💙.
Best regards,
MTCGAME Support Team
Estimado cliente,
Nos disculpamos sinceramente por la negatividad que experimentó. Nuestro equipo está decidido a identificar y resolver el problema de inmediato. Después de verificar, descubrimos que su código fue entregado en la sección productos comprados en su cuenta MTC. Por favor, inicie sesión para encontrarlo:
Por favor, intenta reiniciar el juego.
https://prnt.sc/oRqAHd0Pxkr8
Si necesita más ayuda, no dude en ponerse en contacto con nosotros .
Saludos cordiales,Equipo de Soporte de MTCGAME.
