myBMI Reviews

Name: myBMI
Rating: 4.43

4.4 Rating 800 Reviews

84 %

of reviewers recommend myBMI

Company Reviews

Questions

Metrics

4.4

Based on 800 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.7 out of 5

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Phone:

01695 213 142

Email:

admin@my-bmi.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service my order came quickly and no problems. All correspondence was also very friendly and professional. I will use again”

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Posted 1 year ago

“Very very understanding and helpful”

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Posted 1 year ago

“Excellent service. Thoroughly recommend!”

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Posted 1 year ago

“Fantastic service, from beginning to end. Highly recommend”

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Posted 1 year ago

“Got really expensive all of a sudden... Try elsewhere”

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Posted 1 year ago

“Consultation was quick and easy, meds were dispatched super quickly, however the instructions with my meds were for a different delivery system - I selected daily injections but was given instructions for weekly instructions- this is why it’s 4* not 5, but overall very happy with the speed and efficiency of the service.”

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Posted 1 year ago

Hello. Thank you so much for your 4 star rating of myBMI, Amanda. We are so glad you had a great experience with our speed and efficiency. We value your loyalty and appreciate you being a returning customer. Kind regards myBMI

Posted 1 year ago

“Service and product faultless, however the price has gone up and I will not be able to afford any more.”

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Posted 1 year ago

“I couldn’t be happier with the service. All my dealings were with Mel. She has been brilliant. All my emails were answered straight away. A real credit to your business. Thank you so much. I have also recommended you to a friend.”

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Posted 1 year ago

“Very, very, very poor, terrible, I don’t recommend to anyone. Almost one week to deliver, they delivered at the WRONG address, I got the box warm, I don’t even know if the product was damaged. For this price it doesn’t worth for sure!!!”

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Posted 1 year ago

Thank you for sharing your experience with us. We apologize for the poor experience you had with myBMI and are sorry for Royal Mail delivering it to the wrong address. We are further sorry as you had to wait for almost one week to get it and that too when the box was warm. We understand that this doesn't make up for the price you have paid and would like to offer our sincerest apologies for this. Rest assured that our treatment remains safe for use after the cold chain has been broken. To maintain its efficacy, we kindly ask you to either store it in the refrigerator or keep it in a cool, dark place away from direct sunlight Kind regards myBMI

Posted 1 year ago

“Very good service here with a couple of days. The tablet is definitely working for me. So here is to some weight loss finally x”

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Posted 1 year ago

“Easy questionnaire and very prompt delivery”

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Posted 1 year ago

“Wanted to restart medication and asked for anti-sickness as I had that previously but was told that the prescription had been sent out and that they couldn’t now add it so basically I couldn’t have the anti sickness medication. Very silly process to be fair.”

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Posted 1 year ago

Hello Lewis, I apologise for the oversight in not prescribing your anti-sickness medication. Your feedback has been forwarded to our Lead Prescriber, who will address this matter with the prescribers to ensure it doesn't happen again. Please accept my sincere apologies for the inconvenience caused by missing out on your treatment. If there's anything else we can do to rectify the situation, please don't hesitate to let us know. Kind regards myBMI

Posted 1 year ago

“My parcel was received 2 days after purchase, clear instructions and everything I needed to get started.”

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Posted 1 year ago

“I have my delivery, however I have to wait an addition 4 days as I have not been in when they’ve attempted to deliver. I’ve had to collect it myself. I’ve lost almost a week before I can start. Having the option to select a delivery day would be a great option.”

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Posted 1 year ago

“Highly efficient and professional incredibly impressed with the service and response”

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Posted 1 year ago

“Very helpful and speedy service”

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Posted 1 year ago

“Excellent company. Ordering and delivery process was smooth and efficient. Items sent were very well packaged and instructions very clear. Extremely professional service.”

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Posted 1 year ago

“Service was great. Products received in good condition and well packaged.”

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Posted 1 year ago

“It was great I am very quick got the injections within time well only took one day very happy started my injections on Sunday thank you”

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Posted 1 year ago

“Excellent speedy service.”

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Posted 1 year ago

myBMI is rated 4.4 based on 800 reviews