Name: myBMI
Rating: 4.43

“Good service.”

Posted 1 year ago

Good afternoon, Thank you very much for your 5 star rating of myBMI! It's great to hear that you had such a positive experience using our service. We really appreciate your loyalty as a repeat customer and look forward to seeing you again soon. Kind regards myBMI

Posted 1 year ago

“Yeah been doing good but due for another one and not had a email yet thanks”

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Posted 2 years ago

Good afternoon, Thank you so much for your 5-star rating of myBMI, Thomas! We really appreciate your loyalty and value your input. We're so happy that you've found our app useful! It's great to hear that you've been doing well with it and we hope to have another email out to you soon. Thanks again for your support! Kind regards myBMI

Posted 1 year ago

“First class service as always”

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Posted 2 years ago

Good afternoon Edel, Thank you for your wonderful feedback. We are delighted to hear you are happy with our service, you are doing fantastic with your journey! Have a fantastic day. Kind regards. myBMI

Posted 2 years ago

“Great service and quick turnaround”

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Posted 2 years ago

Hello Katy, Thank you so much for your wonderful review. We are delighted to hear you are happy with our service. You are doing fabulous on your weight loss journey. Take care and have a wonderful day. Kind regards myBMI

Posted 2 years ago

“Consultation completed entirely online, no additional questions asked, treatment delivered 2 days later. Not needed to make contact since, but I did register with the facebook group and made a post for advice approx. 5 days now, which is still pending approval by a moderator. Thankfully YouTube has proved a more useful source of information/ help.”

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Posted 2 years ago

Hello! Thank you for taking the time to leave us a review! We are happy to hear you are happy with the process so far. Please accept my sincere apology regarding your post, I have now approved this. If you need to get in touch with out customer care team, please email support@my-bmi.co.uk. Kind regard myBMI

Posted 2 years ago

“Excellent product and customer service, first class delivery,?would highly recommend”

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Posted 2 years ago

Hello! Thank you for your wonderful feedback, we are so happy to hear you are happy with our service! If you need anything at all please pop us a message and our wonderful customer care team will be more than happy to help. Take care! Kind regards myBMI

Posted 2 years ago

“Hi Yes everything was easy to order and was approved quickly and was delivered next day. Already started and so far, so good. Thank you”

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Posted 2 years ago

Hello! Thank you for your wonderful feedback, we are so happy to hear you are happy with our service! If you need anything at all please pop us a message and our wonderful customer care team will be more than happy to help. Take care! Kind regards myBMI

Posted 2 years ago

“I am very impressed with the help you give me with my on going weight loss problem and understand my health problems.”

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Posted 2 years ago

Hello! Thank you for your wonderful feedback, we are so happy to hear you are happy with our service! If you need anything at all please pop us a message and our wonderful customer care team will be more than happy to help. Take care! Kind regards myBMI

Posted 2 years ago

“MYBMI have change my life , 3 months 15kg less 20 more to go . I am in my injection n4 going to starred on 1mg .delivery perfect in time .”

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Posted 2 years ago

Hello! Thank you for your wonderful feedback, we are so happy to hear you are happy with our service! If you need anything at all please pop us a message and our wonderful customer care team will be more than happy to help. Take care! Kind regards myBMI

Posted 2 years ago

“My injections arrived. Warm. I’ve had no response from customer services. No idea whether safe to take them. Waste of money.”

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Posted 2 years ago

Good afternoon, I am sorry to hear you have not received a reply, please could you use our customer care email address support@my-bmi.co.uk and a member of our customer care team will reply. Kind regards myBMI

Posted 2 years ago

“Everything is going well, I have the odd constipation issues but you are sending me something for that. My weight loss is steady at approximately 1kg per week and I’m happy with that.”

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Posted 2 years ago

Good afternoon, Thank you so much for your 5 star rating of myBMI, Lesley! I'm so glad you're satisfied with the progress of your weight loss. It's really great to hear that everything is going well and that you have the occasional constipation issue. I'm also happy to provide you with the necessary items to help you with that. Thank you so much for your loyalty and continued support in myBMI - it means a lot to me! Kind regards myBMI

Posted 1 year ago

“Excellent treatment - cholesterol”

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Posted 2 years ago

Good afternoon, Thank you, for your 5-star rating of myBMI and also for being a loyal customer! We appreciate your excellent treatment and dedication to cholesterol. We're glad that we could be of assistance to you. Kind regards myBMI

Posted 1 year ago

“After a delay I was sent my prescription but then phoned and told I could not take it because of my age. Luckily I had not started it. I sent it back as requested No communication with BMI other than this and no confirmation that my return was received or that my refund was processed. I was promised a pack in which to return it but instead received an emailed label and curtly told to find the packaging myself. No care or concern was shown to me. I am not favourably impressed.”

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Posted 2 years ago

“As far as renewing my order or looking at the latest consultation. But when I have a query regarding anything else emailed to you - I never get a reply!”

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Posted 2 years ago

Hello Annabel, I am so sorry, we have experienced an issue with our contact page, which has resulted in emails not hitting our inbox. Please could you email support@my-bmi.co.uk and our customer care team will be in touch in the morning? Sorry again for the inconvenience caused. Kind regards myBMI

Posted 2 years ago

“Excellent customer service”

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Posted 2 years ago

Good afternoon, Thank you so much for your 5 star rating, Sharon! We really appreciate your loyalty and it's always encouraging to read reviews like yours. We're glad that you've enjoyed our excellent customer service - we strive to make sure all of our customers are satisfied! Thank you for your continued support. Kind regards myBMI

Posted 1 year ago

“Great thankyou prompt and helpful”

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Posted 2 years ago

Good afternoon Thank you so much for your kind 5-star review, Joanne! We are so pleased you found our service prompt and helpful. We deeply appreciate your loyalty and look forward to continuing to provide the best possible experience for you. Kind regards myBMI

Posted 1 year ago

“Great service from start to finish”

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Posted 2 years ago

“But never received pen wallet….”

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Posted 2 years ago

“The on line consultation was easy to complete. I received a response the following day. I was informed when my treatment was being sent and given the tracking number. The information that came with it was clear and easy to understand. The only item missing was the wallet. They did tell me it was missing but haven't told me when it will be coming.”

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.7 out of 5

myBMI Reviews