myBMI Reviews

Name: myBMI
Rating: 4.43

4.4 Rating 800 Reviews

84 %

of reviewers recommend myBMI

Company Reviews

Questions

Metrics

4.4

Based on 800 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.7 out of 5

Visit Website

Phone:

01695 213 142

Email:

admin@my-bmi.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered promptly and safely”

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Posted 1 year ago

“Amazing service as always”

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Posted 1 year ago

“Excellent company”

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Posted 1 year ago

“MyBMI have always been extremely helpful. The consultation process is easy to follow and their delivery is fast and efficient. Would highly recommend.”

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Posted 1 year ago

“Fantastic service”

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Posted 1 year ago

“Great quick and efficient service”

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Posted 1 year ago

“Very clear and informative process, prompt delivery and instructions made it all very easy to inject, so far its working great”

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Posted 1 year ago

“Very helpful and nice to know I can ask any questions if needed”

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Posted 1 year ago

“Awful company to deal with. Didn’t have the product in stock but didn’t inform me of that until I chase up myself and then failed to provide me with shipping or tracking information so the product was collected a week late when it’s supposed to be refrigerated upon arrival. Complained to customer service who did absolutely nothing about their below par service. I would not order from this company again. Plenty of other companies are much more reliable.”

Helpful Report

Posted 1 year ago

Hi Alexandra, Can you please contact our customer services team on support@my-bmi.co.uk. I can see your order and can see the various email and text communications providing you with tracking information and expected delivery dates. Can you check your details are correct with us please. I can also see you have your goods now and I can assure you that as per Novo Nordisk guidelines the product is ok for 65 days out of cold chain packaging so as long as you use it in this period it will not be impaired in any way. We apologise for any inconvenience you may have experienced but rest assured you are a valued and important customer. MyBMI

Posted 1 year ago

“Hi The service was very good and swift.”

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Posted 1 year ago

“Not a great service no one to talk to they don’t pick up calls or offer a way to communicate”

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Posted 1 year ago

“Responded very quickly seems professional to deal with”

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Posted 1 year ago

“Very efficient. Consultation was very good and quick arrival of the product.”

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Posted 1 year ago

“You kept me informed about my order, apart from the delivery date.”

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Posted 1 year ago

“i RECEIVE MY INJECTION THANL YOU”

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Posted 1 year ago

“Perfect delivery time”

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Posted 1 year ago

“Made the process very easy,thank you.”

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Posted 1 year ago

“Hi I still don’t notice a change with appetite I say maybe 10% change no nausea or change”

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Posted 1 year ago

“Good service”

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Posted 1 year ago

“I’ve been using this provider for almost two years but the prices are now ridiculous. I’m paying £300 for .5mg a month. It’s not sustainable.”

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Posted 1 year ago

Hi, Please be advised that following a period of elevated demand for our services as a result of global stock shortages we had to increase our prices in order to secure stocks to maintain supply to our patients. We did this with the upmost consideration to the impact it would have on our patients. However last week we started the phased process of returning prices to our normal pricing structure, as such the price of 0.5mg is now back to £199. We apologise for any inconvenience you may have experienced but rest assured you are a valued and important customer. MyBMI

Posted 1 year ago

myBMI is rated 4.4 based on 800 reviews