myBMI Reviews

Name: myBMI
Rating: 4.43

4.4 Rating 800 Reviews

84 %

of reviewers recommend myBMI

Company Reviews

Questions

Metrics

4.4

Based on 800 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.7 out of 5

Visit Website

Phone:

01695 213 142

Email:

admin@my-bmi.co.uk

Write Your review

Tell us how myBMI made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time using and it was a pleasant surprise! Worked my way through the questionnaire which seemed to ask very reasonable questions, then was given 2 options to choose from. The order was approved quickly and I really liked that they also sent a note on potential for dose modification etc. Felt very personal and conscientious. Package was sent by an online chemist. Could have done with a second ice pack, but was pleased to see wool insulation and that it included a pouch, medication leaflet/quick start, sharps bin and needles. They didn't skimp!”

Helpful Report

Posted 3 years ago

“In first week o lost 2kg”

Helpful Report

Posted 3 years ago

“Great quick reliable service. Prompt reply's by email.”

Helpful Report

Posted 3 years ago

“Extremely Poor customer service and bad handling of a issue created by the company. I received my first set of rybelsus tablets fine and started the course. I found they weren’t working for me and emailed their support and asked if I could change to the injection. I was told I could do this. I then went ahead to complete my consultation in my portal and found I was not given an option to purchase the injection only the tablets. I emailed customer support to ask for guidance and how I could order the injection. I was told by Kyle at their customer service to order the tablets through my portal and they would switch it to the injection for me. I went ahead and did this. I then emailed again to confirm I was receiving the injection. Kyle then emailed me back saying sorry they sent the tablets already. I asked for the injection to be dispatched instead as agreed and I got a response of No, “you can have a 10% discount next time you order” This is shocking customer service and for something that costs £199 I can’t believe they would treat a customer like this. I have since sent 3 emails and posted on the Facebook forum asking for this to be rectified. I have requested to have a return approved so I can get a refund. I have been ignored since. To send incorrect items which I cannot use then ignore and not sort the situation is unacceptable. If I do not receive any response soon I will be taking further legal action to recover my funds.”

Helpful Report

Posted 3 years ago

“So far it's fantastic”

Helpful Report

Posted 3 years ago

“Really impressed with Bmi, and I’m getting on with the medication well. I’m waking up happy!”

Helpful Report

Posted 3 years ago

“Quick efficient delivery”

Helpful Report

Posted 3 years ago

“My experience so far has been faultless in every aspect.”

Helpful Report

Posted 3 years ago

“I love how fast my delivery came and I loved the packaging and was soo impressed with the things I got well done guys yiu are doing amazing”

Helpful Report

Posted 3 years ago

“Easy, no hassle. Quick delivery”

Helpful Report

Posted 3 years ago

“Amazing customer service.”

Helpful Report

Posted 3 years ago

“Really impressed with the level of customer service . Couldn’t wish for more .”

Helpful Report

Posted 3 years ago

“Excellent service. Easy to follow online consultation and received product within 2 working days. Everything I needed was included and I really couldn't fault the service.”

Helpful Report

Posted 3 years ago

“Easy process and quick to deliver”

Helpful Report

Posted 3 years ago

“The company is faultless. Was a fantastic professional experience. I injected the ozempic 2 nights ago, the crazy thing is the fullness you get when you eat. It’s really magical! I do feel a bit sick and nauseous but nothing I can’t handle, and if those pounds are going to melt away it’s completely worth it!”

Helpful Report

Posted 3 years ago

“Very helpful customer service who are very pro-active. I started to see a difference in my weight loss journey when I reached 1.5mg. I start on 2mg next week and I hope to continue losing on this dose.”

Helpful Report

Posted 3 years ago

Hi Lee, thank you for taking the time to leave a review. We wish you all the best on your journey! myBMI

Posted 3 years ago

“Hi ordered my product for the first time ordered Monday morning came Tues afternoon very impressed”

Helpful Report

Posted 3 years ago

Hi Margaret. It's so nice to hear you've had a positive experience so far! We like to get treatments out to our patients as soon as possible - it's something we pride ourselves on. Best of luck on your journey! myBMI.

Posted 3 years ago

“I found the team very helpful.straight away they helped me.I certainly would recommend B.m.I. To my friends.”

Helpful Report

Posted 3 years ago

“Really impressed from my first query, every question answered quickly, very professionally but very friendly too. Everything was delivered as they described I am happily into my first week. I look forward to the rest of my treatment and recommend them to all.”

Helpful Report

Posted 3 years ago

Thank you for your glowing review! All the very best on your journey. Remember, if there's ever anything you need from us we are right here to help! myBMI.

Posted 3 years ago

“I have received a excellent service and support from myBM1,especially with side affects and extra prescriptions to help alleviate these.”

Helpful Report

Posted 3 years ago

Hi Julie, thank you for taking the time to leave us a review. It really helps other people when they are trying to find the right service for such an important treatment. You can certainly expect to keep experiencing a great service from us. Best of luck! myBMI.

Posted 3 years ago

myBMI is rated 4.4 based on 800 reviews