Wren Reviews

Name: Wren
Address: 78, Earlham Road, Norwich, Norfolk
Rating: 4.72

4.7 Rating 112 Reviews

93 %

of reviewers recommend Wren

4.7

Based on 112 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing company, gorgeous products with phenomenal customer service experience”

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Posted 1 year ago

Thank you Kirtsty for taking the time to review us, give us top marks, and send in a picture too! :) It means a lot.

Posted 1 year ago

“Easy to order, very pleased with next day delivery.”

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Posted 1 year ago

Dear Emily, thanks for taking the time to comment on Wren's service :)

Posted 1 year ago

“Really quick delivery, would order from Wren again!”

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Posted 1 year ago

Dear Alice, thank you for taking the time to comment on our speedy delivery here at Wren :)

Posted 1 year ago

“Beautiful pump, really aesthetic. Fits well to boobs / in bras and stays comfortable and in position. Gentle compared to other pumps. Easy to take apart and clean. Worth every penny!”

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Posted 1 year ago

Dear Taylor, thank you ever so much for reviewing our Wren Breast Pump, and saying such wonderful things about us - we really appreciate it. It sounds like you found the correct flange/breast shield straight away. We're also happy to hear you find it easy to take apart and clean because that's important for busy mums on the go :)

Posted 1 year ago

“What a fantastic product! Solid and sleek build and the different settings were great. Very simple to use. Would recommend for any new mum pumping for the first time.”

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Posted 1 year ago

Thank you for your fantastic review of our Wren Breast Pump and for passing on your recommendation :)

Posted 1 year ago

“Quick delivery”

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Posted 1 year ago

Thank you Elisha, we always try to dispatch our pumps the same day if ordered before 2pm in the working week :)

Posted 1 year ago

“This breast pumps have changed my life, I am very happy I decided to get them in even though I was a bit sceptical as they weren’t very expensive. I used them 7 times a day for 6 months and I never had any issues whatsoever. The valves had to be replaced as they broke after a while but apart from that I couldn’t be more happier with them. They are easy to clean and get assembled. Highly recommended!”

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Posted 1 year ago

Dear Mirela, thank you for leaving us great feedback on our wren Hands-Free Breast Pumps, you are not the first person to say they have changed your life and it's so nice to see that. We try to keep all our products as affordable as we can for our customers. In terms of the valves, if you are regularly pumping we always recommend you change them every three months, Wren customer service is always here should you need us :)

Posted 1 year ago

“Wonderful products, super quick shipping and a brand with a wonderful ethos.”

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Posted 1 year ago

Dear Emily, thank you for your lovely feedback on your Wren Breast Pumps and for mentioning our ethos.....that's made us smile :)

Posted 1 year ago

“The best investment ever! After doing so much research on which wearable breast pumps to buy, I’m so glad to have found Wren, with raving reviews against top brands for a fraction of the price. They are so easy to use and comes with great accessories and replacement parts. The suction power is very good and 2 hour battery life is great so can use it for several pumping sessions!”

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Posted 1 year ago

Dear Charmaine, thank you for taking the time to leave us such lovely feedback. Thank you for attaching a beautiful picture of your little one and your Wren Hands-Free Double Breast Pumps. It's such a stunning photo - please do get in touch with us and let us know if we can use this image on our social media (DM us on Instagram, reply here, or contact us on the website live chat please :)) We are super happy to hear you are pleased with all our extra spares and you are finding the suction power good for several pumping sessions.

Posted 1 year ago

“Absolutely fantastic bit of kit. SO glad I went with Wren over other leading brands. Basically the same pump for a fraction of the price. The suction is SO good and I find I actually get more off with these than I do my plug in medela swing flex which was always my go to before! Now I just pop both of the Wren pumps into my bra and carry on with my day. It’s honestly life changing not being strapped to a plug! I would say these are one of the best baby purchases I’ve made. They’ve been an absolute lifesaver! If you’re on the fence, don’t be. Just get them. I promise you it’s worth every single penny!”

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Posted 1 year ago

Hello, we just want to thank you for your fantastic review of our Wren Hands-Free Breast Pump Products and our company. It's great to hear you have got on with our breast pump so well and it has been your best baby purchase so far and lifesaver - it means so much to us to hear this lovely feedback :)

Posted 1 year ago

“I love this pump! I have been exclusively pop hoping for my baby and I am sure I would have given up by now if I did not have a hands free pump like these. Wren have got back to me quickly and efficiently with any questions and even sent out replacement bits FOC for any issues. I do seem to get through the values quickly so have had to order a few extra packs but other than that very happy. Fraction of the price of the Evie but does the same job! Well done Wren”

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Posted 1 year ago

Dear Stacey, thank you for your brilliant review and kind words about our Wren Hands-Free Breast Pumps. We always try to put customer service at the heart of everything we do, so thank you for recognising that. Do get back in touch should you need anything else.

Posted 1 year ago

“Quick delivery, easy access for information”

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Posted 1 year ago

Thank you for taking the time to review us :) it means a lot. Do reach out if you need anything or have any questions.

Posted 1 year ago

“Ordering on the website was simple and hassle free and delivery was brilliant! I was able to track my order the whole time and it came the next day! The item was packaged beautifully and came with a handy bag.”

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Posted 1 year ago

Hello there, thank you for rating our service, delivery, and packaging of your Wren hands-free breast pump. Yes, the cotton bag is a free handy extra included within the box :) Thanks, Hannah

Posted 1 year ago

“I bought a wren pump after reading multiple reviews of various wearable pumps. I've had problems getting my baby to latch so pumping multiple times a day. The pump is really easy to use and clean, you just have to make sure it's on correctly over the nipple as I've made this mistake a couple of times and not got much out, you can do a lot while wearing it, just be careful not to lean too far forward as this may leak, but I feel like that would be hard to avoid with any pump. I contacted customer services through the online chat as I had needed to replace the valve quite quickly and wanted some advice they were fantastic and really helpful and even sent me replacement parts out, I also ordered some spares and they arrived the next day. The customer service is second to none”

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Posted 1 year ago

Hello Jemima, We were so pleased to read your kind, and honest review of our Wren Hands-free Breast Pumps and our customer service, we do pride ourselves on trying to be very responsive, so thank you for taking the time to leave this lovely review, we're still a small business and building our brand, so this means a lot to us. If you have any pictures or videos you wish to share on our socials, then please send them in to hello@my-wren.com :)

Posted 1 year ago

“Super soft and gentle. Perfect to support and keep the nipples dry. Great product! Much better than disposable/non breathing pads.”

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Posted 1 year ago

Hello, thank you for rating our Wren Bamboo Breast Pads five stars, we are pleased to hear they are much better than the disposable ones and you made the switch :)

Posted 1 year ago

“Super quick delivery. I haven’t used the product yet as baby isn’t here.”

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Posted 1 year ago

Thank you for your review.

Posted 1 year ago

“Brilliant service! Great value. Highly recommend!”

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Posted 1 year ago

Thank you so much Amber for your review of our Wren Breast Pump and including a picture too :)

Posted 1 year ago

“So pleased with my pump from Wren, eat to use and wash parts, good value for money. Was worried it wouldn't work with larger boobs (34HH) but no issues... SO much better and more convenient than my tommee tippee, able to express for an hour when back in work without having to go and sit elsewhere Brilliant, wish I'd found Wren sooner”

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Posted 1 year ago

Hi Lauren, we just wanted to take the time to say thank you so much for your comprehensive review of our Wren Breast Pump - we have had great feedback for the pumps being excellent for people with larger boobs. Love to hear you have been using it back at work too - fabulous, great to hear this.

Posted 1 year ago

“Easy ordering processes, arrived quickly and well packaged.”

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Posted 1 year ago

Thank you very much for this kind review.

Posted 1 year ago

“After a total disaster with another wearable breast pump, I was sceptical about buying another but with my baby in neonatal and two other children to look after and get to school I needed to be able to pump on the go. Wren restored my faith in pumps - however slightly noisier than the one I tried first. Even my 70 year old, hard of hearing parents can hear the pumps. The batteries last well and my milk supply is much better again now as the other pump I was using died so quickly I wasn’t able to pump properly and wasn’t getting enough to for fill a whole feed. Easy to assemble and disassemble, sterilise, charge and use.”

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Posted 1 year ago

Hello, thank you for taking the time to review and say that we have restored your faith in breast pumps, thats great to hear! We'll never say we are the quietest, however, we fall well within the range for a hands-free breast pump. We're also happy to hear your milk supply is good again. Thanks again.

Posted 1 year ago

Wren is rated 4.7 based on 112 reviews