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Myer Reviews

1.5 Rating 164 Reviews
F
Happiness Grade
F

Refund - Difficult

33.33%
Industry Average
Called Customer Experience Centre and they reassured me that I would receive a refund that week.
posted 4 months ago - Melinda
Bought something with a Myer birthday voucher when I returned the item as it was cheaper online - the assistant said I couldn’t get the voucher back so my refund was less my original voucher what a total rip off.
posted 5 months ago - Unhappy customer
They listened to the issues and said that they would allow a refund as a one off! I accepted the refund, but advised that this was not a one off example - it was a case of basic ACL guarantees.
posted 6 months ago - Anonymous
Bought sadler shoes that squeaked one month after purchase but to try and get some sense on refund I just gave up
posted 7 months ago - Anonymous
I’m giving one star because the sales staff are well intentioned but all in all Myer is atrocious at refunding money when they make an error.
posted 9 months ago - Anonymous
Took AGES to get refund.
posted 10 months ago - Anonymous
Received online purchase, but the items were broken, only offering refund not replacement. Supplied all pictures and information refund was approved??? What they say. 2 months still chasing refund and getting the lies and run around every week. My advice “DONT BUY FROM MEYER ONLINE STORE “
posted 1 year ago - Anonymous
A few hours later received an email from Myer that one of the items were not available and I would get a refund.
posted 1 year ago - NS
Couriers didn’t deliver my online purchase and Myer still hasn’t given me a refund despite it being shipped back to the supplier. Honestly so unfair, I spent $300 and got nothing but a head ache.
posted 1 year ago - Anonymous
That was Tuesday 16 th Jan 2024 today Wednesday 24th January 2024 still no refund but guess what I get a email about sale items 40% off there is my Sandy Cape Linen Quilt Cover set in shrub $134.
posted 1 year ago - Anonymous