Name: My Pet Chicken
Rating: 4.81

“I ordered four sweet chicks (2 Olive Eggers and 2 Frizzled chicks) and I am absolutely thrilled with my purchase. They are so healthy and interactive. I have had them a week now and they have been such a joy! The purchasing and delivery was such a smooth process. I have place another order to be delivered in August!! I am so thankful to have found such a reliable and exceptional resource!”

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Posted 5 months ago

Amy, we are thrilled to hear that you've had such a great experience with My Pet Chicken! We're here to help you as often as needed, just reach out. We look forward to serving you for all of your flock care needs!

Posted 5 months ago

“The peep pouches were great for the baby chciks”

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Posted 5 months ago

“I purchased five chicks. One arrived dead and I was promptly given a refund. Another languished and died outside the 48-hour window. Now I have three. I wanted five. I feel like part of the responsibility was USPS for the ridiculously long time it took them to get me my chicks (shipped Monday, arrived at central depot at end of day Thursday. They said they would be delivered to my post office Friday, but I could drive out to the depot to get them Thursday if I could hop in the car immediately). Still, I wanted five chicks and ended up with three.”

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Posted 5 months ago

My Pet Chicken takes every customer's review seriously as they are helpful in our continued efforts to make each order the best we are able for every flock keeper. We imagine the postal service shares in our sorrow for your heartbreaking and disappointing experience. USPS is the only company that will ship the hundreds of live chick orders every week and normally there are very few issues. However, when there are problems brought to our attention, My Pet Chicken and USPS work together to identify any issues in an effort to correct them for the safety of our babies and to bring happiness, not sorrow, to our customers. Again, we are very sorry for your losses and please let us know if there are ever any questions or concerns, we are here to help!

Posted 5 months ago

“I am so grateful I found My Pet Chicken! I trust this company and will continue to recommend and do business with them . They go above and beyond with customer service. My chicks have all arrived healthy. I am absolutely in love with my chicks. I have purchased Lavender & splash Ameraucanas , Silkie Easter Eggers, blue splash Marans, Ameribellas & Buff Brahma chicks.”

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Posted 5 months ago

Raquel, Thank you for letting us be a part of your flock keeping adventure! We are grateful to you for allowing us to be your choice of hatcheries and will always do our very best to meet all of your and your flock's needs. Our Flock Care Specialists all have their own flocks so we truly do understand and strive to be there for our fellow flock keepers! Thank you again and please let us know any time if we can assist you with anything. We are happy to help!

Posted 5 months ago

“I bought three silkie bantam chicks a week ago, they are so cute and healthy, and the customer service was great too. I definitely will buy from this company again.”

My Pet Chicken 5 star review on 3rd July 2024

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Posted 5 months ago

Oh! How adorable! Thank you for sharing your photo with us! My Pet Chicken is so happy to hear that we have been able to assist you with building your dream flock! Please let us know any time if we can answer questions or help you with any of your flock care needs!

Posted 5 months ago

“I ordered four chicks of four different breeds. All arrived healthy and ready to go, despite the outdoor tempersture being 100 degrees the day they arrived. Kudos to the USPS, in addition to the seller. Will definitely buy from again in the future!”

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Posted 5 months ago

We are so very grateful to hear your little ones arrived safe, healthy and happy! In addition to the hatchery doing their best to ensure all of our chicks are prepared for any conditions they may face on their journey to their new homes, we agree that the USPS has done a great job! Please let us know any time if you have any questions about your birds, supplies you may want or need - anything really! We are happy to help!

Posted 5 months ago

“3 chicks arrived perfectly healthy!”

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Posted 5 months ago

Thank you for the wonderful feedback! We are so happy to hear that all 3 of your chicks arrived perfectly healthy. Enjoy watching your babies grow!

Posted 5 months ago

“3 of my 6 chicks died siphon 3 days. I reached put to My Pet Chicken and got no reply.”

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Posted 5 months ago

“We have been getting birds for mulriple years. The last 2 orders were duck and goose. They came happy and health. We did have a duck pass with shortly after we receive them. They were and quick to refunded and were very happy ro help. I highly recommend them and will purchase birds from them again.”

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Posted 5 months ago

Amy, thank you so much for your review of My Pet Chicken. We're sorry that you lost one of your ducklings, but we are grateful that we could assist you and get you the refund for your loss. We are happy to help all of our customers resolve issues, and look forward to serving you in the future for all of your flock care needs.

Posted 5 months ago

“Very good company to deal with on the phone”

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Posted 5 months ago

We appreciate your feedback and giving us the opportunity to do our best to assist you with your questions and concerns. Ana was so pleased to hear that your conversation was found to be helpful and that she was able to assist with your breed identifications as well. Please let us know whenever we can assist you with your flock care needs!

Posted 5 months ago

“I ordered 8 Salmon Faveroles and they are all happy and energetic! The fast shipment time makes a big difference in the health of these chicks. Thanks so much.”

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Posted 5 months ago

Thank you for taking the time to review our little Salmon Faverole babies! We are so happy to hear they are doing well and bringing you happiness! My Pet Chicken hopes to help you with your flock needs in the future!

Posted 5 months ago

“I received only great customer service from My Pet Chicken. I requested three different colors for my silkie pullets (so I could easily tell them apart and because there are so many colors) and, even though they couldn’t make any promises, I received the most gorgeous white, buff, and blue ladies. They arrived overnight to Los Angeles from Ohio and in great condition. I would definitely order from My Pet Chicken again.”

My Pet Chicken 5 star review on 27th June 2024

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Posted 5 months ago

Thank you, Beth, for your wonderful and thoughtful review! We appreciate your feedback and knowing that My Pet Chicken has made your experience enjoyable means the world to us! Please let us know any time if we can assist you with your future flock care needs! We are happy to help!

Posted 5 months ago

“My products came quickly and were exactly as promised. I don't have to worry about my Chickie's running out of food or water anymore!”

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Posted 5 months ago

Thank you, Carey, for your wonderful and thoughtful review! We appreciate your feedback and knowing that My Pet Chicken has met our promises means the world to us! Please let us know any time if we can assist you with your future flock care needs! We are happy to help!

Posted 5 months ago

“I received my 8 chicks in March of 2023. I had never ordered chickens on line and had chicken years ago that I bought locally. I wanted a variety of laying hens. I found the chicks to be healthy and happy. They ate and drank from the start. My Pet Chicken has been so great to deal with. They are quick to answer any questions. My ladies are doing very well, healthy, lay every day winter or summer. I will order more eventually but these are keeping us well supplied in eggs for now. When I do get more, they will be from My Pet Chicken.”

My Pet Chicken 5 star review on 23rd June 2024

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Posted 5 months ago

Your ladies are beautiful and we appreciate you sharing their lovely photo! We are so happy to hear that My Pet Chicken has helped you have a great experience from ordering your chicks to allowing our Flock Care Specialists to assist you with your questions and concerns. We are always happy to help!

Posted 5 months ago

“Love their selection of interesting breeds of chicks -- have been ordering them for years! Always healthy and properly sexed. Their return policy on non-chick purchases could be clearer. The 20% restock fee is a little bit outrageous.”

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Posted 5 months ago

We are so happy to hear that our breed selection has been just what you desire and are grateful that we have been able to help you build your flock! We try our best to share our refund and return policies not only under the Refunds & Returns link at the bottom of the My Pet Chicken website but also on product pages if it varies due to manufacturer restocking charges but take your feedback seriously. We cannot improve if we do not hear how we may do so from our customers. Please let us know any time if we can answer questions or help with any breeds or products, we are happy to do so!

Posted 5 months ago

“Ordered 5 chicks, 2 died after one day, one that came weak died 5 days later, one is a rooster, leaving one healthy chick. Chicks came from Meyers. Back to Mcmurray for me; never had a chick die from them.”

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Posted 5 months ago

We were so very sorry for the loss of your little ones as we know, from our communications with you, that everyone was diligently attempting to help them. We hope that the refund we issued as part of our live arrival guarantee has been viewed on your payment account. Though we do our best to ensure the little ones are healthy and prepared for their journey to their new homes, unfortunately sometimes it is just not enough. Losses in the first two days can sometimes be attributed to stress from a difficult transit, and losses beyond that time could indicate an issue within the brooder such as expired feed, bedding, or even faulty equipment that does not keep the brooder at the best temperature. Please let us know if we can offer further assistance as we are here to help our fellow flock keepers.

Posted 5 months ago

“I have always had a pleasant experience with the MPC service department and its products and livestock. If something goes wrong, they usually go out of their way ( Anna) : ) and can fix the issues. As for the livestock, I love the breeds that I have purchased over the past 14 years from MPC, and they have very few health issues, which is a natural process with life in general.”

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Posted 5 months ago

We are so very grateful to you for this review of our company and our Flock Care Specialists! As you know, having been with us for 14 years, we strive to do our best to deliver healthy birds & also quality products that our fellow flock keepers will find useful. As poultry lovers ourselves, we are able to truly understand and empathize with what our customers need and want while trying to be here to assist them with any questions or concerns they may have! We are always happy to help! Thank you again for this thoughtful feedback, we appreciate it so very much!

Posted 5 months ago

“I only purchase my Orpington “girls” from my pet chicken. 🐓 And lately, that decision paid off. A mixed up individual at the USPS “drove around all day” with 5 chicks in the back of his truck. Needless to say 3 babies did not survive. One of which I paid approximately $35.00 for. After I notified My Backyard Chicken, the 3 girls were replaced without a problem or hassle. The flock has increased by 5 (10 total) and “Bunny Franklin” (one of my first chicks) will be celebrating her 8th birthday on July 4th. Thanks, Edward”

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Posted 5 months ago

While we were sad for what happened to your babies on your first shipment for your order, we were grateful that we were able to reship those that were lost as promised by the My Pet Chicken live arrival guarantee. We want our fellow flock keepers who order their babies from us to know we will be there for them and do what we can to help them during times such as those. You obviously love your girls and are an excellent flock keeper - 8 years! Tell Bunny Franklin "Happy Hatch Day" from My Pet Chicken!

Posted 5 months ago

“My first chick order was a disaster due to insufficent care during shipping, but My Pet Chicken was there with me every step of the way. I must have spoken to or emailed with pretty much everyone on the staff & they we so kind & helpful. My replacement order & my additional order of chicks arrived in perfect condition! I couldn't recommend them more!”

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Posted 5 months ago

Jennifer, We were sad about the outcome of your first order, but so thrilled that your reshipment came without any issues. We are always happy to help and we hope that your little ones are thriving! Feel free to reach out about any of your future flock care needs.

Posted 5 months ago

“While I have purchased muliple times from this company I had some issues with the baby chicks on arrival and lost two right away. I think they faced some inforseen trauma in shipping. The care team responded right away to my emails even though some were sent after hours. They helped guide me through the experience and ultimately refunded my money for the lost chicks. They have excellent customer service and great selection of different breeds.”

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Posted 5 months ago

Ellice,we were so very sorry to hear about the losses you experienced with your past order! It is heartbreaking! Our Flock Care Specialists are all flock keepers themselves so we truly understand and do our best to help! Please always feel free to reach out to us if you have any questions or concerns. We are here for you!

Posted 5 months ago

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

My Pet Chicken Reviews