MY SWEET BOX Reviews

Name: MY SWEET BOX
Address: 18 Dolphin Close, Green Valley, New South Wales
Rating: 4.51

4.5 Rating 229 Reviews

84 %

of reviewers recommend MY SWEET BOX

4.5

Based on 229 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

+61418112112

Email:

HELLO@MYSWEETBOX.COM.AU

Location:

18 Dolphin Close,
Green Valley
New South Wales
2168

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MY SWEET BOX 5 star review on 10th May 2022

Terri Paparizos

MY SWEET BOX 5 star review on 8th March 2022

Anonymous

Stacey Mancell

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What beautiful surprise, to actually find a business with absolutely treasures that are to delight, different and see my husband's reaction when the gift pack was delivered. Was priceless. The customer service was friendly and the specific date for delivery was on time, with friendly smile.The donuts were fresh and decorated in a gift box, I added on an additional that topped it off. My sweet box rates higher than 5 stars.”

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Posted 1 year ago

“Thankyou so much, I got my husband Hersey gift box with additions. My husband loved it. It was different, beautifully decorated, friendly customer service, delivered on time. The donuts were fresh and really nice. Five plus stars.”

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Posted 1 year ago

“Thank you so much to my sweet box. The bouquet was a massive hit and the staff went out of their way to deliver my order early so my son can have it given to him for graduation. Their communication and product quality exceeded my expectations”

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Posted 1 year ago

“Nice presentation and taste”

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Posted 1 year ago

“Had the 11 rings. Fantastic easy to order and delivery was on time. Highly recommend the gourmet section.”

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Posted 1 year ago

“Would definitely order through here again. Absolute excellent service 10/10”

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Posted 1 year ago

“Lovely presented and such fresh doughnuts! beautiful!”

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Posted 1 year ago

“I have placed 2 orders in 2 weeks and both recipients loved the donuts. Delivery was on time and with no problems. Easy to place order on their website.”

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Posted 1 year ago

“Thank you so much My Sweet Box! Veronica - you went above and beyond to make sure our delivery got to its destination to surprise the birthday girl! The Sugar Feels Bouquet was stunning! It was so lovely and fresh and was really loved by the receiver. We look forward to ordering our next bouquet box with you again! Thanks so much for the excellent product and fabulous customer service! Much appreciated!”

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Posted 1 year ago

“Absolutely love this company, service is great ordering is easy and never disappoints. The boxes and carefully designed and presented in away you will always be blown away. The sweets are fresh and the flavours are amazing. Highly recommend the Netflix and chill box, it is fun, easy to eat with bite size pieces brings people back for more.”

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Posted 1 year ago

“Wasn't happy becoz there was no note message wat I asked for it was supposed to be a surprise birthday very disappointed”

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Posted 1 year ago

Hello, I've already sent you an email about this matter. The message was indeed placed on the gift tag attached to the donut bouquet you ordered.

Posted 1 year ago

“Such a great gift. Always delicious and fresh and delivered on time.”

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Posted 1 year ago

“Hi, I'm not sure who you want to provide a short review of the My Sweet Box. I ordered the Sweet Box for delivery to my son. You have sent the feedback addressed to my son but have sent it to my email the person who ordered the Sweet Box. If this is the case then you need to update the name to the Billing person and not the delivery person as this is quite confusing. Also when I was getting an update of the delivery status, again instead of attention to the Billing person me or person who placed the order (still me) you were addressing it to the Person (my son) it was being delivered to. Apologies but attention to detail does matter. I hope this assists you to send the feedback to the correct recipient or at least address the correct recipient's name. For information purposes, you cannot send it to the person being delivered to as we DO NOT PROVIDE this information in the order. So you may need to amend your feedback to the person who ordered the gift. Thanks Delivered on Time - No idea? If you mean the correct date then YES. Who made the delivery - No idea - You arranged this so you should know. Was the item damaged - No idea - As I am the sender not the person receiving it. Review the Bouquet - Cannot review the bouquet as I am the sender not the person receiving it. I hope that they liked it. Review the Balloon - Cannot review the balloon as I am the sender not the person receiving it. I did not get a picture of the balloon which would have been ideal and allowed me to provide feedback. The receiver did not mention the balloon. Submit as Michel C - This is incorrect as Michel is the recipient (receiver of the gift) and you do not have his details to allow him to provide feedback - This should read Submit as Sender (for privacy reason) - THE SENDER OF THE GIFT which is me the one who ordered it. Again - apologies but attention to detail does matter. I hope this has helped.”

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Posted 1 year ago

“Everyone loved them, so delicious. I got the Mars and Maltese brownies 😋”

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Posted 1 year ago

“Very happy. Super efficient!”

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Posted 1 year ago

“Very good delivery and set up they looked amazing as they tasted”

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Posted 1 year ago

“Purchased this as a surprise for my parents for their anniversary. The doughnuts were super fresh, light and fluffy. The delivery was amazing and on time. Great product.”

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Posted 1 year ago

“Easy to order, selections were great and communication from the delivery driver was perfect. Thank you from a happy customer 🤗”

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Posted 1 year ago

“Excellent service, delivery next day even though it was a late night online order the day before. Very appreciative and the parcel was well received.”

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Posted 1 year ago

“Contents was great but customer service was terrible. Listed mobile number did not answer and r reply to any text messages, resulting in the box being delivered a day later than desired”

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Posted 1 year ago

MY SWEET BOX is rated 4.5 based on 229 reviews