ne appliances Reviews

Name: ne appliances
Address: UNIT 3 ENTERPRISE TRADING CENTRE, HENGROVE, BRISTOL, City of Bristol
Rating: 4.71

4.7 Rating 1,224 Reviews

94 %

of reviewers recommend ne appliances

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Phone:

0117 924 6002

Email:

Jonathan@neappliances.com

Location:

UNIT 3 ENTERPRISE TRADING CENTRE,
HENGROVE,
BRISTOL
City of Bristol
BS4 1UN

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ne appliances 5 star review on 28th May 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Straight forward ordering item delivered and fitted on time with no fuss and plesent staff”

Helpful Report

Posted 2 years ago

Hi there, Thank you for your review. We're pleased to hear you were happy with our service and we hope to see you again in the future. Kind regards, The NE Appliances Team

Posted 2 years ago

“Very helpful on the phone and they sorted out a delivery date mix up very efficiently. Helpful delivery team too.”

Helpful Report

Posted 2 years ago

Hi Maggie, Thank you for your review. We're glad to hear you were happy with our service and are pleased to have been able to rectify the delivery date mix up. We hope to see you again in the future. Kind regards, The NE Appliances Team

Posted 2 years ago

“First use and it’s leaked water all over the floor”

Helpful Report

Posted 2 years ago

Hi Phillipa, Thank you for your review. We're sorry to hear that your appliance has leaked. Please could you give us a call on 01179 246 002 to discuss further so that we can help rectify the problem? Thank you and apologies once again. Kind regards, The NE Appliances Team

Posted 2 years ago

“Called to say what time arriving and it’s delivered”

Helpful Report

Posted 2 years ago

Hi Rebecca, Thank you for your 5-star review. We're pleased to hear you were happy with our communication and we hope to see you again in the future. Kind regards, The NE Appliances Team

Posted 2 years ago

“Absolutely brilliant. Fantastic service , awesome showroom with dedicated staff who know their stuff. Delivery team polite and helpful. Great prices , would highly recommend”

Helpful Report

Posted 2 years ago

Hi Mrs Baldwin, We're pleased to hear you were happy with your experience at NE Appliances. Thank you for your recommendations in advance, and we hope to see you again in the future. Kind regards, The NE Appliances Team

Posted 2 years ago

“Delighted with speed and efficiency of NE Appliances when purchasing a washing machine. Great value too.”

Helpful Report

Posted 2 years ago

Hi Janice, Thank you for your review. We're pleased to hear you were happy with our service and we hope to see you again in the future. Kind regards, The NE Appliances Team

Posted 2 years ago

“All good, great communication”

Helpful Report

Posted 2 years ago

Hi Ben, Thank you for your review. We're pleased to hear you were happy with our service and we hope to see you again in the future. Kind regards, The NE Appliances Team

Posted 2 years ago

“Very friendly, polite and professional, thank you!”

Helpful Report

Posted 2 years ago

Hi Daniel, Thank you for your review. We're pleased to hear you were happy with our service and we hope to see you again in the future. Kind regards, The NE Appliances Team

Posted 2 years ago

“Lovely tumble dryer very good quality”

Helpful Report

Posted 2 years ago

Hi Melanie, Thank you for your review. We're pleased to hear you're happy with your new appliance. If there is anything we can do to assist you further, please do get back in touch with us. Kind regards, The NE Appliances Team

Posted 2 years ago

“Really happy with the service provided, very friendly staff and great delivery service - also, brilliant products 😊”

Helpful Report

Posted 2 years ago

Hi Miss Strong, Thank you for your review. We're pleased to hear you were happy with our service. We hope to see you again in the future! Kind regards, The NE Appliances Team

Posted 2 years ago

“Put the price of the appliance up whilst in my basket. Then did price comparison and were supposed to reimburse the difference, despite several phone calls his has not been done. The item did not arrive on the scheduled day, and no proper explanation of why. It was then booked for delivery the following week. The delivery men rang with the time but apparently they were delivery to the billing address not the delivery address. The item was then returned to the warehouse. The arrangement was that this item would be delivered at a date suitable to myself on my return from holiday. During my holiday the item turned up at the delivery address, again with no consultation. Would we buy from this company again no.”

Helpful Report

Posted 2 years ago

Hi Helen, Thank you for your review. In response to the price change on our website, it is common for prices do go up and down, this is standard within the industry and we often have to change our prices to match the market. However, as we offer a price match guarantee, we offered to price match against a cheaper retailer on this occasion and the price difference was refunded to you on the same day. Refunds can take up to 5 working days to process via the bank. With regards to the delivery issues you faced, this was due to an error with our system and we apologise for the inconvenience this caused. Our Operations Director, Giles will be in touch via email to offer a full explanation and apology, but we hope this brief summary helps to clear things up a little. Kind regards, The NE Appliances Team

Posted 2 years ago

“Wonderful quick, friendly and knowledgeable service. We came in for a fridge freezer and ended up with fridge/freezer/oven and hob due to the young ladies efficient service. Super quick and friendly delivery guys too! Would come back to you if we needed anything else. Thank you.”

Helpful Report

Posted 2 years ago

Hi Mrs Kaines, Thank you for your review. We're pleased to hear you were happy with our service and we hope you enjoy your new appliances. We look forward to seeing you again in the future. Kind regards, The NE Appliances Team

Posted 2 years ago

“Efficient, kept us informed, delivery almost on time, wished I had known you could have stored the appliance for us though.”

Helpful Report

Posted 2 years ago

Hi there, Thank you for your review. We're pleased to hear you were happy with our service and we hope to see you again in the future. Kind regards, The NE Appliances Team

Posted 2 years ago

“Great customer service from time you arrive to time you leave, nothing is to much trouble and woul definitely use you again”

Helpful Report

Posted 2 years ago

Hi Mr Down, Thank you for your review. We're pleased to hear you were happy with our service and we look forward to seeing you again in the future. Kind regards, The NE Appliances Team

Posted 2 years ago

“Great Service”

Helpful Report

Posted 2 years ago

Hi Mr Cary, Thank you for your review. We're pleased to hear you were happy with our service and we hope to see you again in the future. Kind regards, The NE Appliances Team

Posted 2 years ago

“Very helpful showroom staff member and the guys who delivered and fitted my dishwasher were very efficient and friendly.”

Helpful Report

Posted 2 years ago

Hi Mrs Harland, Thank you for your review. We're pleased to hear you were happy with our service and we hope to assist you with appliances again in the future. Kind regards, The NE Appliances Team

Posted 2 years ago

“Delivery delayed due to staff sickness, and the fridge/freezer I ordered wasn't in stock (which wasn't discovered until the afternoon before the new delivery date). Sales person on the phone provided me with a more expensive model, but did not charge extra, and apologised for the inconvenience.”

Helpful Report

Posted 2 years ago

Hi there, Thank you for your review. Please accept our apologies once again for the inconvenience caused with your order. We hope your fridge freezer is working well. If we can be of any further assistance, please get in touch. Kind regards, The NE Appliances Team

Posted 2 years ago

“Very speedy and efficient delivery. Thank you.”

Helpful Report

Posted 2 years ago

Hi Mary, Thank you for your review. We're pleased to hear you were happy with our service. If we can be of any further assistance, please get back in touch. Kind regards, The NE Appliances Team

Posted 2 years ago

“KIND AND VERY HELPFUL.”

Helpful Report

Posted 2 years ago

Hi Dorothy, Thank you for your review. We're pleased to hear you were happy with our service and we hope to see you again in the future. Kind regards, The NE Appliances Team

Posted 2 years ago

“Brilliant service from start to finish.”

Helpful Report

Posted 2 years ago

Hi Mr Riches, Thank you for your review. We're pleased to hear you were happy with our service and we hope to see you again in the future. Kind regards, The NE Appliances Team

Posted 2 years ago

ne appliances is rated 4.7 based on 1,224 reviews