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NeonChamp Reviews

3.8 Rating 378 Reviews
C
Happiness Grade

NeonChamp have a Customer Happiness Grade of C. Customers love their prices, delivery and customer service but are unhappy with their returns process.

A

Price - Excellent

97.62%
Industry Average
10/10. Order this custom sign for our business, quality and craftsmanship was great, especially for the price! Very few imperfections which were cleaned easily. Shipping was fast, delivered to NB, Canada for free. Highly recommend NeonChamp for their service!
- Matt
Really smooth ordering process. They were willing to go back and forth with me a few times to get the design just right. Great price. Delivered in the time quoted.
- Karol Ruth Silverstein
We decided to try NeonChamp because of the low price and the flexibility of the overall process.
- Marcel
B

Delivery - Fast

77.78%
Industry Average
In total, it took about 3 weeks from payment to delivery.
- Kiki
NeonChamp not only makes amazing signs, but from order dateto delivery date was extremely fast. The shipments are packaged securely & there was communication to include video of finished product sent, upon shipment. I have placed multiple orders with Neon Champ & will refer them, highly.
- Julieann Badtke
Excellent communication, fast delivery and we love our neon sign!!
- Jeff Rupkalvis
F

Returns Process - Difficult

0.00%
Industry Average
Adaptor caught fire. Very cheaply made. No offer for returns or refunds. Find somewhere else for your sign. Tell sign with the no returns
- Anonymous
84.29%
Industry Average
Their customer service is poor.
- Anonymous
Great product and service! Well done, Neon Champ.
- Anonymous
10/10. Order this custom sign for our business, quality and craftsmanship was great, especially for the price! Very few imperfections which were cleaned easily. Shipping was fast, delivered to NB, Canada for free. Highly recommend NeonChamp for their service!
- Matt