“
As soon as it arrived I emailed regarding the missing items & then they offered me a refund & I said I prefer to just get what I ordered instead of a refund, after a week of trying to get in touch to follow up I got a reply saying we have refunded you & also will be sending the two hardwares.
”
posted 1 month ago
- Anonymous
“
I asked for either a refund or a new sign that actually works but I’m not sure I even want that given the track record they have established with me.
”
posted 4 months ago
- Michael
“
These people ARE Major SCAMMERS, DO NOT BUY ANYTHING FROM TGIS WEBSITE. THEY WILL NOT REFUND YOU OT EVEN LISTEN TO YOU WHEN YOU ASK FOR A REFUND. SPENT OVER $298.85 AND WILL NOT PICK UP CALLS OR ANYTHING. IM SO 😡 UPSET. IM GOING TO FILE A LAWSUIT, PEPS WHO LOST MONEY SHOW TO AS WELL!
”
posted 5 months ago
- Anonymous
“
When I finally heard back from customer service, I was informed they would be unable to cancel my order and recieved a less than satisfactory 10% refund for the delays.
”
posted 5 months ago
- Brittney Hinson
“
I'm hoping for a refund, but not counting on it.
”
posted 9 months ago
- Justin
“
no i wanted a partial refund since their info on the "end of the week" date didn't happen, i had to purchase a temporary sign at a last-minute price, which could have been avoided had they not given me that "end of the week" date.
”
posted 1 year ago
- Anonymous
“
Never received electronics. Fought with company over email for weeks. Put up with blatant lies. Company based in India not Canada. Company sells faulty, fire hazard products and sometimes doesn't ship at all. Company then lies to PayPal to avoid having to refund undelivered and/or faulty merchandise. Fraud report has been filed.
”
posted 1 year ago
- Anonymous
“
Never shipped the electronics. When I asked for a refund they refused. When I went through paypal disputes the company managed to scam paypal as well by providing tracking for half the item which did ship, and not the half which didn't.
I asked the company for a cancellation or refund about 12 times and they continually refused.
Product also apparently catches fire, which is why I wanted to return it.
”
posted 1 year ago
- Anonymous
“
I requested they make me what I ordered as I ordered it or cancel and refund.
”
posted 1 year ago
- Mark Carrillo
