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NeonChamp Reviews

3.9 Rating 412 Reviews
A-
Happiness Grade
A-

Customer Service - Good

84.62%
Industry Average
NeonChamp exceeded my expectations! Their custom neon sign was easy to design, arrived quickly, and was top-notch in quality. The brightness is perfect, and installation was a breeze. Excellent customer service and a stunning product—highly recommended!
posted 1 month ago - Iktaer Uddin
Their customer service is poor.
posted 5 months ago - Anonymous
Great product and service! Well done, Neon Champ.
posted 5 months ago - Anonymous
10/10. Order this custom sign for our business, quality and craftsmanship was great, especially for the price! Very few imperfections which were cleaned easily. Shipping was fast, delivered to NB, Canada for free. Highly recommend NeonChamp for their service!
posted 5 months ago - Matt
The customer service is great the only thing they need to work on is having more staff or someone to be able to answer the phones and to be able to pay for orders or custom orders online rather than through an invoice..Have the invoice through the website and be able to pay through there..Overall great company and great products
posted 8 months ago - Shayla Craw
When I received no tracking information after 2 weeks, I called customer service on April 29th and they told me it was supposed to arrive on May 6th.
posted 10 months ago - ALAN GOLDENBERG
NeonChamp has been the best in customer service before receiving my product they have sent over a picture as well as a video showing how the product works, along with how the product was shipped. They also reached out to make sure if anything does come damaged to feel free to contact them and they will resolve it right away. We are beyond amazed with the customer service. I would definitely recommend this company.
posted 11 months ago - Haley Martinez
Awesome customer service, and great product!
posted 1 year ago - Lisa Bruce
Amazing service. Highly recommended.
posted 1 year ago - ROBERT HRANICHNY
Customer service was great! I would recommend Carson! Once you have your verbage and font picked out, you get a design sent to you for approval. I got my sign in about a week!
posted 1 year ago - Harmony Drogosz