Next Divan Reviews

4.2 Rating 167 Reviews

Happiness Grade

Company Reviews

About Next Divan:

The home of affordable Divan & Ottoman beds, Mattresses and Headboards, all quality handmade at our Yorkshire factory. Benefit from 0% finance, 1 year warranty & free UK mainland delivery across our range as standard.

Every Next Divan bed & mattress is UK handmade by us, using the finest locally sourced materials with quality and affordability built into all. Buy with confidence, safe in the knowledge that your mattress is coming direct from the manufacturer.

Next Divan are proud to be official members of Made In Britain.

Refunds

40.00%

- Difficult

Visit Website

Phone:

03301 330 441

Email:

info@nextdivan.co.uk

Location:

Building 3 City West Business Park,\nGelderd Road,\nLeeds

40.00%

Industry Average

“ I ordered bed in this company and waited for so long then on day of delivery they cancelled due to first didn't passed the quality, then sending messages again saying it's damaged in the courier.very unreliable company.when im asking for a refund they are directing me to the retailer that not even replying on email neither answering calls.very unreliable company.i wish I read the reviews before I order. ”

posted 3 months ago - RS

“ What if the bed was faulty and I needed a refund, the bed itself is overall ok condition for what you pay, but the customer service seems to be non existent. ”

posted 11 months ago - Anonymous

“ Ordered 3 mattresses on Saturday, order was accepted with payment taken out of account. On Tuesday, at 1 p.m. received an email stating merchant has canceled order with no further reason why. When ordering online it had not stated I was ordering the last 3 mattresses! There customer service is horrendous as I Called customer service 10 times, left voicemail and emails but received no response at all. I am very concerned about my refund. ”

posted 1 year ago - BS

“ I am very concerned about my refund. ”

posted 1 year ago - Anonymous

“ I am disappointed with the overall quality and would like the base collected and a refund arranged please. ”

posted 1 year ago - Lorraine Marten

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Next Divan Reviews

Refund - Difficult