“Very pleased with my new sweater, it is so soft and I love the sleeve length. I often find that sleeves are too long on most others. I like the shorter length on this style.
Delivery was speedy.”
“The quality of the pant is amazing. Customer service is absolutely second to none. What can I say N. peak is professional, knowledgeable and accommodating .
Customer for life!”
“N. Peal sweaters are top quality. I have many of their sweaters, and every piece is gorgeous. I live in the US, and shipping is super fast. In addition, if you have any questions, their customer service is second to none. Super responsive and very helpful in answering any questions. Highly recommend N. Peal!”
Dear Ms Zimmermann,
Thank you for getting in touch.
I am sorry to hear you have been struggling to contact us. I have checked our records and sadly we have not received any emails from you previously, except the one you have sent us today, please accept my apologies.
I have sent you all the instructions needed to make your return and if you need anything at all, please feel free to get in touch.
Many thanks
Ben
Customer Service Manager
“I love NPeal for the best quality cashmere clothing and best customer care. They do value customers whenever you buy from the store or online, they provide an exceptional service”
“I first bought a jumper for my father’s 90th birthday. I’m ashamed to say that we got to the party late. lol. I love everything about N Peal, from the exquisite clothing to the speed of delivery. Customer service has been brilliant.
I’m a convert.”
“Your internet shopping experience has been excellent, especially the Returns Team who made the whole process so easy. I now have the perfect fit and look forward to shopping with N Peal soon. Congratulations on a superb service. Jonathan”
“Simply a delight to deal with.
Theost seamless ordering experience, the best customer service and just the best products, which is why I return again and again.
Keep up the great work”
“The quality of the pashmina is lovely. Unfortunately I bought the wrong colour for a special birthday present for my daughter. I want to exchange it for th azure blue. What do I do?”
