Old Boot Sofas have a Customer Happiness Grade of A. Customers love their delivery and customer service.
“
Very friendly and helpful telephone service. They kept us updated on the progress of our order. It took a long time from ordering to delivery, but it was definitely worth the wait.
The sofa is very good quality, comfortable and stylish. It’s just what we wanted.
”
- Hilary
“
We have a Howard Snuggler. A most comfortable and beautiful item. The service was excellent from the initial order to the delivery. It arrived wrapped in a reusable protective cover so not packaging waste. It will be a family heirloom. Many thanks Old Boots!
”
- MRS DINAH L
“
They sent me leather samples to choose from kept me informed of how long it would take to make the sofa and how long for delivery.
”
- "Misscwn" W
“
Very friendly and helpful telephone service. They kept us updated on the progress of our order. It took a long time from ordering to delivery, but it was definitely worth the wait.
The sofa is very good quality, comfortable and stylish. It’s just what we wanted.
”
- Hilary
“
Customer service is brilliant, very good communication.
”
- Anca C
“
Went to the showroom on a whim, so glad I did, tucked away in the Peak District town of Matlock it is in a lovely location, the showroom itself is a great place to visit and get ideas.
I ended up purchasing a 3 seater Howard which arrived today.... I am in exactly as I imagined
Overall fantastic service, thank you so much.
”
- Katherine W
