“
Very friendly and helpful telephone service. They kept us updated on the progress of our order. It took a long time from ordering to delivery, but it was definitely worth the wait.
The sofa is very good quality, comfortable and stylish. It’s just what we wanted.
”
posted 2 weeks ago
- Hilary
“
We have a Howard Snuggler. A most comfortable and beautiful item. The service was excellent from the initial order to the delivery. It arrived wrapped in a reusable protective cover so not packaging waste. It will be a family heirloom. Many thanks Old Boots!
”
posted 1 year ago
- MRS DINAH L
“
They sent me leather samples to choose from kept me informed of how long it would take to make the sofa and how long for delivery.
”
posted 1 year ago
- "Misscwn" W
“
Delighted with my two sofas, was kept up to date during the manufacturing process and the two delivery guys cold not have been nicer.
”
posted 1 year ago
- "Angus M
“
Great Company, regular updates and a beautiful sofa. Delivery excellent too.
”
posted 1 year ago
- Kathryn R
“
Ordered well in advance to ensure delivery as the world has gone a bit mad this year and it is hard to rely on anything.
”
posted 1 year ago
- Nicky B
“
I am delighted with my Hepburn sofa and chair, I chose the vintage velvet in pine and it looks lovely in my sitting room.
It took just eight weeks from ordering by phone to delivery, with excellent communication at every stage.
I would definitely order from this company again.
”
posted 1 year ago
- "JO S
“
We took delivery of our 2 Hepburn sofas on Friday. They are beautiful and so comfortable it was an effort to extract myself from my snuggle sofa last night. One of the sofas arrived with no front legs, a call from Old Boots who had been informed by the lovely delivery men, and they arrived via courier on Sunday. Fantastic service!
Thanks Old Boots, keep doing what you are doing, it works.
”
posted 1 year ago
- Customer M
“
The team were always on hand (phone or email) to answer any queries I had and once the furniture was ordered, they provided progress updates along the way, and when the furniture was ready, they let me know the expected delivery window.
”
posted 1 year ago
- Sonya D
“
our battersea sofa and block stool where delivered safely, we had one to one personal service throught acing the order until delivery. what a beautiful sofa we live it and going to order the chair to match as it is perfect. crafted to overreaction.
”
posted 1 year ago
- Shelagh A
