Old Boot Sofas Reviews

“ Very friendly and helpful telephone service. They kept us updated on the progress of our order. It took a long time from ordering to delivery, but it was definitely worth the wait. The sofa is very good quality, comfortable and stylish. It’s just what we wanted. ”

“ Customer service is brilliant, very good communication. ”

“ Went to the showroom on a whim, so glad I did, tucked away in the Peak District town of Matlock it is in a lovely location, the showroom itself is a great place to visit and get ideas. I ended up purchasing a 3 seater Howard which arrived today.... I am in exactly as I imagined Overall fantastic service, thank you so much. ”

“ Old boot Can't thank zoe and Emma in customer support for all their hard work, you have been absolutely amazing you have gone above and beyond for me !I love my sofas..the urbanite leather graphite art deco style thank you so much for everything, I would definitely recommend this company, fantastic customer service x ”

“ The customer service is second to none, you're given a first class service from initial enquiry, ordering and throughout the production of your beautiful order. ”

“ A massive thank you to the Old Boot team, having travelled to their Matlock showroom to see the Hepburn sofa we couldnt have been more welcomed, no pressure, just good old fashioned friendly service. We placed our order for two 3 seaters in the Vintage Tan and to say were delighted is an understatement. Proper quality and super comfy! Thank you, well be back for a Bookworm chair in the new year! ”

“ We have a Howard Snuggler. A most comfortable and beautiful item. The service was excellent from the initial order to the delivery. It arrived wrapped in a reusable protective cover so not packaging waste. It will be a family heirloom. Many thanks Old Boots! ”

“ Placed my order for a Historian Sofa in the clearance only to find out 10 minutes later that I and someone else had purchased the same sofa well Old Boots called and explained what had happened they offered a refund or to make me the same sofa they gave me options having a refund or a sofa so I went with having a sofa.They sent me leather samples to choose from kept me informed of how long it would take to make the sofa and how long for delivery.Delivery day arrived for which I was contacted from the delivery service all I can say what a great service delivery men where absolutely fantastic without their perseverance this sofa would not be in my sitting room fantastic service I wish more delivery men had the patience these guys had as for my sofa absolutely fantastic exactly want I wanted all I can say you get what you pay for I would buy from Old Boots again without hesitation thank you Zoe and the team from Old Boots ”

“ The delivery service was equally amazing with positive, helpful communication throughout. ”

“ We took delivery of our 2 Hepburn sofas on Friday. They are beautiful and so comfortable it was an effort to extract myself from my snuggle sofa last night. One of the sofas arrived with no front legs, a call from Old Boots who had been informed by the lovely delivery men, and they arrived via courier on Sunday. Fantastic service! Thanks Old Boots, keep doing what you are doing, it works. ”