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One Call Claims Reviews

4.8 Rating 5,888 Reviews
97 %
of reviewers recommend One Call Claims
4.8
Based on 5,888 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
Hailey (HB1) was very helpful and informative great service
Helpful Report
Posted 9 minutes ago
Bradly took time to explain situation clearly.
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Posted 37 minutes ago
Excellent customer service provided by KK2
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Posted 48 minutes ago
Spoke to hb1 this evening very helpful sorting out the repairs and hire car. Highly recommend
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Posted 1 hour ago
Very good service from KK2. Thank you! Small improvement to the would be hat the operator could go back to make changes when there was a misunderstanding / wrong entry.
Helpful Report
Posted 1 hour ago
TG2. WAS EXCELLENT WITH COMMUNICATION AND HELP ME DETAIL. THANKS ONE CLAIM.
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Posted 2 hours ago
CI6 was extremely helpful in assisting with my claim. Able to quickly and efficiently go through the process answering any queries clearly.
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Posted 2 hours ago
Quick, supper supportive lovely staff that have dealt with my accident. Can’t recommend them enough! Thankyou
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Posted 2 hours ago
The service has been very good
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Posted 3 hours ago
The service has been very good
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Posted 3 hours ago
Jordan was very professional and explained everything in detail and was Polite articulate and above a very easy to talk to guy a credit to the claims team Very helpfull finding location on google maps etc. 10/10 for service and knowledge thank you and an English speaking agent that I could understand.
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Posted 3 hours ago
Spoke with caller ref SM1. All good and well explained thank you.
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Posted 3 hours ago
Shannon was very helpful and knowledgeable. She made the claims process stress free.
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Posted 3 hours ago
TG2 was very helpful and took me through the next stages of my claim in an efficient and friendly manner. Cannot fault the service.
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Posted 3 hours ago
Spoke to AC3,couldn’t be more helpful sorting out courtesy car,really grateful
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Posted 3 hours ago
Mh3 Answered all my questions Very helpful
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Posted 4 hours ago
Absolutely fantastic customer service. Having real problems with my partners insurance company but all of the information and help received from Bradley BH7 was spot on and sorted it straight away.
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Posted 4 hours ago
SM1 was very helpful and dealt with my query well.
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Posted 4 hours ago
It took a long time holding on then being redirected to another phone number then to eventully get to speaking to BS1 (Bradley) but once there BS1 was very curteouse heplful and polite. Obviously I had been in an accident although minor he showed concern that I and the other driver were OK. I would be happy to recomend One Call Insurance / One Call Claims in the future to friends and family.
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Posted 4 hours ago
MH3 was very professional and easy to talk too, she is a credit to your company and would be happy to deal with her again
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Posted 6 hours ago
One Call Claims is rated 4.8 based on 5,888 reviews